Joe and his team were excellent. Please keep up the great work!
2/29/2020
Michael H. VERIFIED CUSTOMER
Everyone was very professional. Great service!
2/29/2020
Jeffrey P. VERIFIED CUSTOMER
Service is always great. Mike is an excellent communicator and I have always trusted him to take care of our truck. Of course, there are many places I could take the truck for service, but I do not go anywhere else! Thank you.
2/29/2020
Abby G. VERIFIED CUSTOMER
Chad takes care of all our work trucks, always professional and on time, thank you Chad!
2/29/2020
Steve D. VERIFIED CUSTOMER
Chad was great.
2/29/2020
Elmer Wesley. VERIFIED CUSTOMER
Joseph Britton was a lot of help. Appreciated him a lot. Thank you Joseph
2/28/2020
Joseph B. VERIFIED CUSTOMER
Joe always does a great job on my truck! Awesome!
2/28/2020
Donna B. VERIFIED CUSTOMER
Absolutely as in the past!!!
2/28/2020
Lorri W. VERIFIED CUSTOMER
Great customer service!
2/28/2020
Tracy M. VERIFIED CUSTOMER
From start to finish, I was extremely impressed with the professionalism of every person I dealt with. The service was excellent
2/28/2020
Gloria E. VERIFIED CUSTOMER
Everything was fine :)
2/27/2020
Gary M. VERIFIED CUSTOMER
Joseph was excellent! Great communicator and good representative for your dealership
2/27/2020
Michael K. VERIFIED CUSTOMER
Good job Chad...as usual.
2/27/2020
Nathan H. VERIFIED CUSTOMER
Always have had the best service in the world at Ken Grody of Carlsbad!
2/27/2020
Ulises S. VERIFIED CUSTOMER
Everyone trate me great
2/27/2020
Sheri G. VERIFIED CUSTOMER
This is probably the second time that this has happened between the five vehicles I have purchased from Ford, is that when I get them back the next morning after parking my tire will be nearly flat. So I don't know if they're changing the the tires pressure and lowering it to be the 35 PSI or what but it's happened a couple times in the last pictures that I bought vehicles from you. Otherwise a service staff is great Joe is a wonderful service advisor and they got my car in and out quite quickly. One contention I would have is that you don't do recall items on the weekend which is the only time that I'm free and you don't do details on the weekend. I work in Escondido usually 8 a.m. to 7 or 8 p.m. so I can't bring it during the week it's very frustrating that you have such limited services on Saturday
2/27/2020
Dean S. VERIFIED CUSTOMER
Had to bring the car back four times, car was damaged, left a message with the service manager who never called me back, Ryan the service manager was fine was, was the mechanic who worked on the car, very unsatisfied, would like to talk to the owner.