Great service. Very fast and very friendly people. Glad I took my car here for my new tires. They weren’t even in stock at Ken Grody but they were able to get some transferred to them so I could get the ones I requested. 10/10 recommend.
3/12/2020
Jerry H. VERIFIED CUSTOMER
Good job!
3/12/2020
Ryan R. VERIFIED CUSTOMER
Three words: Fast, Easy, Friendly!
3/12/2020
Ronald J. VERIFIED CUSTOMER
I only had an oil change it isn't rocket science but all was good
3/11/2020
Ricardo G. VERIFIED CUSTOMER
Mike was great!
3/11/2020
Cheri L. VERIFIED CUSTOMER
Mike is wonderful
He’s Dennis the 2nd
3/11/2020
Fred W. VERIFIED CUSTOMER
I am disappointed that Ken Goordy Ford doesn't believe in meeting the customer with there service advisors anymore. I used to see Ryan everytime I came in for service. This time I didn't meet anyone who introduced themself as my service advisor.
3/11/2020
Anthony T. VERIFIED CUSTOMER
Mike Mills was great! I'm absolutely satisfied with the work performed and exceptional service given.
3/10/2020
Laura R. VERIFIED CUSTOMER
Everyone was very friendly. Car was finished in a timely manner
3/10/2020
Anthony S. VERIFIED CUSTOMER
Joe Britton is a very good service advisor. I have used him for years and I trust him. He is why i bring my vehicles back to Ken Grody Ford.
3/10/2020
Cynthia B. VERIFIED CUSTOMER
Just want to say thank you so very much for the excellent service I received. From the very start to the very end. I will diffently be back because its this kind of service I appreciate!
3/10/2020
Cary B. VERIFIED CUSTOMER
I paid $200 for a second electronic key only to find that none of the buttons work. I was told that I needed to pay another $180 for a diagnosis. I refused to pay more for a key I really did not need. The key I have works fine. I was also told that I can't return the useless key for a refund. So I paid $200 for nothing. I will not come back there for service with any of my cars.
3/10/2020
Paul A. VERIFIED CUSTOMER
Mike was very professional and made the car service as painless as possible. Treats his customers very well!
Thanks Mike!
3/9/2020
Jeff C. VERIFIED CUSTOMER
I did not receive a sticker print out of my next service.
3/9/2020
Natasha S. VERIFIED CUSTOMER
The paper floor Mat, plastic seat cover, and call number were left in car.
What is included in the 7500 mile scheduled maintenance service/oil change? Were all my fluids checked and topped off? If so, Why was the windshield water reservoir was empty? Do i need to be concerned with other levels? Thanks.
3/8/2020
Shelley B. VERIFIED CUSTOMER
Chad was very helpful. Waiting room, although clean and welcoming when the music starts with throbbing beat and so loud it is unpleasant.
3/7/2020
Tony K. VERIFIED CUSTOMER
Joseph was great in communicating and very friendly. The car was repaired quickly and they even washed it. Thanks!
3/7/2020
Patricia V. VERIFIED CUSTOMER
Always very helpful!
3/6/2020
Lowell G. VERIFIED CUSTOMER
Hi ha
Great job guys thanks lowell
3/6/2020
Carmen M. VERIFIED CUSTOMER
Thank you for providing excellent service !
God bless you
Carmen M