Kept me informed about the progress of the job and was accurate about when the truck would be ready.
3/21/2020
John O. VERIFIED CUSTOMER
Great fast and friendly service
3/21/2020
Tynn B. VERIFIED CUSTOMER
From Capistrano ford and your policies and Joe turned me south! Thank you for your integrity and service. Bad experience with car rental- unsafe car given me for the day! Sad and mad! Refund from Greenleaf?
3/21/2020
Matthieu M. VERIFIED CUSTOMER
It was my second time visiting this Ford dealer and Joseph served me again!
Like the first time, All the team have been perfect.
I highly recommend this place for your Ford!
3/21/2020
Joyce M. VERIFIED CUSTOMER
Thank Mike for the quick service.
3/21/2020
Michelle M. VERIFIED CUSTOMER
As always Chad delivers superb customer service.
3/21/2020
David Z. VERIFIED CUSTOMER
Replacing the cracked start button was among my initial requests it was also in the paperwork that came from the Ford dealership in Escondido I wanted to take the truck to Ken Grody since I purchased is that Ken Grody but I live next to Gosch Ford the customer service was superb Ken Grody. The start button was simply overlooked I look forward to bringing the truck back in once the start button is in your possession thank you for the great service
3/21/2020
Gina M. VERIFIED CUSTOMER
Joe was very helpful all along the way. This was second car I have had in for service with Joe this month!! He makes me very comfortable with what needs to be done and is very caring and friendly. I am very confident in Joe and the service personnel. Thank you. Gina M
3/20/2020
Robert B. VERIFIED CUSTOMER
Great job
3/20/2020
Jacob S. VERIFIED CUSTOMER
I have an email.saying eork.was done and my truck is ready....but my truck wasnt in your possession recently.
3/20/2020
Cristian I. VERIFIED CUSTOMER
Mike mills was very helpful, great service, and considerate wait times.
3/20/2020
Victor M. VERIFIED CUSTOMER
You couldn’t find reason for poor milage. No any way close to advertise milage economy
3/20/2020
Ross G. VERIFIED CUSTOMER
Great crew!
3/20/2020
**** M. VERIFIED CUSTOMER
Great service
3/20/2020
Tami G. VERIFIED CUSTOMER
Thank you so much mike Mills always take very good care of me
3/20/2020
Donna Lynn. VERIFIED CUSTOMER
Mike Mills & his team of professionals at Ken Grody Ford have treated me fairly and with the utmost respect over the years. It is very important to me to have trust and confidence in knowing when the work is complete is a job well done! So big thank you for taking care of my cars and me!
3/20/2020
Emily B. VERIFIED CUSTOMER
Joe is amazing and is extremely helpful each time I have had to bring my vehicle in. Thank you Joe for all you do!
3/19/2020
John D. VERIFIED CUSTOMER
Joe, the service advisor was a pleasure to work with.
He carefully explained the terms of our extended warranty and the car was quickly and professionally fixed.
3/19/2020
William M. VERIFIED CUSTOMER
Mike did a great job! Highly recommend!
3/19/2020
Deborah S. VERIFIED CUSTOMER
Chad was very nice and very accommodating and got me out of there in a very timely fashion