I've been a customer for over 15 years and see no reason not to continue!! Always top shelf service; thank you!
4/16/2020
Rosa V. VERIFIED CUSTOMER
Good job in good time and affordable price... thanks ????
4/15/2020
Samuel V. VERIFIED CUSTOMER
Gracias por la ayuda
4/15/2020
Sally O. VERIFIED CUSTOMER
Have always been happy with your service that’s why I always take my car to Ken Grody .
4/14/2020
Aubrey W. VERIFIED CUSTOMER
Extremely helpful and proficient will definitely bring my vehicle back again
4/14/2020
Iris C. VERIFIED CUSTOMER
The windshield wipers damaged my windshield, I asked Joesph the service tech if he could check. Once he called to notify me the vehicle was ready for pick up, he did not mention anything about the windshield nor was anything documented on my vehicle report. He did not address my concern as I thought he would. I will need to contact Ford service directly
4/14/2020
James B. VERIFIED CUSTOMER
Wonderful Customer service.
Thank you
4/13/2020
Richard D. VERIFIED CUSTOMER
Joe in service is a true pro.
4/13/2020
Kelly K. VERIFIED CUSTOMER
Chad Larson, Service Advisor is AWESOME! He listens to our concern and makes sure that they are addressed and taken care of.
4/11/2020
John C. VERIFIED CUSTOMER
The service guys at Ken Grody ford in Carlsbad where great. They are the only people in this whole ordeal that actually helped and didnt try to give me a hard time. Those guys deserve every penny they make. Thank you Ken Grody and thank you for having great workers under your charge.
4/11/2020
Robert T. VERIFIED CUSTOMER
Joseph was aewsome!!!
4/10/2020
Frank V. VERIFIED CUSTOMER
He took the matter in hand and handle the problem , very quickly, I was very happy with the professional help.
4/10/2020
Maria Cristina. VERIFIED CUSTOMER
Joe is trustworthy and fast with services.
4/9/2020
Vaughn G. VERIFIED CUSTOMER
I was told I wouldn’t have to make any payments for 7 months but I had to negotiate just to get six months without a first payment.
4/9/2020
Linda L. VERIFIED CUSTOMER
I have 3 Fords and every time I bring them in to service I am totally satisfied with all the work that's done a wonderful staff thank you
4/8/2020
Sylvia P. VERIFIED CUSTOMER
Service was great
4/8/2020
Eddie T. VERIFIED CUSTOMER
I still have the problem with my vehicle your mechanic failed to find the problem and fix it unextraordinary symbol
4/8/2020
Aaron B. VERIFIED CUSTOMER
Working with Chad was an overall great experience. He made the recall service effortless, was clear and kept in great communication. I will be asking for chad specifically for any future service needs.