Chad was great! My new 2018 Ford F150 however is not so good. My transmission has gone out, Grody rebuilt it.(not happy about a rebuilt in a brand new truck) My first "long drive" my transmission temp spiked to red, smoke started pouring out and I brought it back. Could not find anything wrong but it did spill transmission fluid along the undercarriage. So now I'll just wait until it does it at an inopportune time I guess.
3/6/2020
Mike M. VERIFIED CUSTOMER
Excellent service through Mike M
3/5/2020
Tommy K. VERIFIED CUSTOMER
I believe your car should be washed after your service is done. This is a simple thing that I believe goes along way to the customer!
3/5/2020
William N. VERIFIED CUSTOMER
excellent service!! Great communications.
3/5/2020
Edward G. VERIFIED CUSTOMER
Great!
3/5/2020
Leonard H. VERIFIED CUSTOMER
I still have other customer service concerns. Joseph was exceptional.
3/5/2020
Joe U. VERIFIED CUSTOMER
Joe was helpful
3/5/2020
Myra Blanche. VERIFIED CUSTOMER
Thank You
3/4/2020
Joseph H. VERIFIED CUSTOMER
XLNT!
3/4/2020
James N. VERIFIED CUSTOMER
Comments were given to chad on the phone tonight
3/4/2020
Christine A. VERIFIED CUSTOMER
Happy to have my car done quickly per my appointment despite a busy day. Well done!
3/4/2020
Martin M. VERIFIED CUSTOMER
You guys are always willing to help find the best deal and service. You've set the bar high for the standard. Thank you for how you are and humans
3/4/2020
Pamela June. VERIFIED CUSTOMER
Chad and the rest of the Ken Grody Ford team are the best????
3/4/2020
Ryszard R. VERIFIED CUSTOMER
Good service-thank you guys
3/4/2020
Stefani J. VERIFIED CUSTOMER
Chad is always kind, courteous, and knowledgeable. He answers all my questions and explains what needs to happen and why. I keep coming back just for his great customer service!
3/4/2020
Michael E. VERIFIED CUSTOMER
Always a great experience getting my truck worked on by pure professionals.