Very upset that cheaper NON Honda OEM rotors (~$80 Autozone Duralasts) were at first installed on my vehicle for the same price ($145) as the genuine Honda ones. I was originally told that only Honda pads and rotors would be installed. And, nobody told and contacted me that the Duralasts would be installed instead for some reason. I expect much more from a Honda dealer without having to worry that someone would try to take advantage of me. I came to get my brakes done at a Honda dealer to make sure that genuine Honda parts would be used for the job instead of some aftermarket cheaper parts.
2/17/2024
Joseph S. VERIFIED CUSTOMER
It was a pleasurable experience, thanks Bryan
2/17/2024
Dennis H. VERIFIED CUSTOMER
Michael and the team were great!
2/16/2024
Ryan E. VERIFIED CUSTOMER
Zach is great.
2/16/2024
Rosalind W. VERIFIED CUSTOMER
He was very professional and attentive.
2/16/2024
Hope M. VERIFIED CUSTOMER
The service I receive is always great!
2/16/2024
Arpit P. VERIFIED CUSTOMER
Good work
2/16/2024
Lorrinda . VERIFIED CUSTOMER
Zach did a great job in assisting me with the issues with my car. He kept me updated me regularly with what was going on with my vehicle.
2/16/2024
Peter S. VERIFIED CUSTOMER
Atif Syed was able to explain all my questions and having text msgs and videos on the progress of my car, that was the highlight for me. The car was ready and Atif again explain each service that was done. Great job from everyone Thank you all
2/16/2024
Jaskaran S. VERIFIED CUSTOMER
Atif did a great job taking care of me and explaining everything. Paul as well
2/16/2024
Naresh P. VERIFIED CUSTOMER
Zach was really informative and helpful. Explained me with patience !
2/16/2024
Richard D. VERIFIED CUSTOMER
She did a great job and also the loaner specialist trinity!
2/16/2024
Scott S. VERIFIED CUSTOMER
Dan was excellent with providing me the information and customer support I needed
2/16/2024
Adriana R. VERIFIED CUSTOMER
Great service all the way around!
2/16/2024
Lindsay B. VERIFIED CUSTOMER
Everything was great and very timely. Thank you!
2/16/2024
Zubair D. VERIFIED CUSTOMER
Taha and the rest of the team was very accommodating and professional
2/16/2024
Alex P. VERIFIED CUSTOMER
Kevin was honest and timely in his communication. He didn't try to push me for extra work I didn't want to do and listened to what I needed and wanted throughout. Great experience with him. Will definitely consider McGrath in the future for repairs because of him.
2/16/2024
Jill J. VERIFIED CUSTOMER
Dan exceeded my expectations!
2/16/2024
Katherine D. VERIFIED CUSTOMER
I sat at the dealership for two hours on Saturday just to find out you will need to keep my car for four days. The rental car I was given had two bags of garbage in the trunk.
All of the employees were very kind and helpful.