At was very pleasant and courteous. He is also very knowledgeable. He explained everything regarding my car. I am very satisfied with service I received today.
2/16/2024
Keith W. VERIFIED CUSTOMER
Erin is the best. Give her a nice raise.
2/16/2024
**** D. VERIFIED CUSTOMER
Helpful, friendly and informative
2/16/2024
Robert S. VERIFIED CUSTOMER
Dan was incredibly helpful from the moment I arrived. He walked me through the service diagnostic process like an absolute legend. He delivered sincere and confident customer service. The manager and gentleman who helped me acquire my loaner vehicle were also incredible. I told Dan this as I left, but you guys have most certainly earned a customer for life. Thank you guys for everything!
2/16/2024
William Z. VERIFIED CUSTOMER
I was completely satisfied
2/16/2024
Donald W. VERIFIED CUSTOMER
Very efficient. Quite pleased with service.
2/15/2024
Bertha G. VERIFIED CUSTOMER
enjoyed being able to experience a nice facility and a very friendly person to greeted me thank you
2/15/2024
Deborah H. VERIFIED CUSTOMER
Told him I needed to be out of there by a certain time, and he complied
2/15/2024
Amy B. VERIFIED CUSTOMER
He did a nice job.
2/15/2024
Patricia A. VERIFIED CUSTOMER
I had an appointment for the Honda Odyssey update recall. The letter said the procedure should take 15 minutes. However I waited 1.5 hours. I think that when making an appointment you should be up front with how long the service will take. I was fortunate that I had nothing else going on otherwise I would have been upset with the wait.
2/15/2024
Marilyn H. VERIFIED CUSTOMER
Zach was friendly, thorough and helpful.
Great job
2/15/2024
Anna S. VERIFIED CUSTOMER
Kevin is very personable and made me feel that his only goal for that day is to make sure that I am well taken care of. He is very thorough and and explained every step and is very clear on what to expect moving forward. He has very good customer service and he has exceeded my expectations. Mcgrath is very lucky to have him as an employee.
2/15/2024
Iqbal S. VERIFIED CUSTOMER
very great guy. he answered all of my questions and gave me explanation for everything. patiently listened to my concerns and solved them.
2/15/2024
Lidia I. VERIFIED CUSTOMER
He was very courteous and very prompt
2/15/2024
Chris P. VERIFIED CUSTOMER
Kevin ….was great… very knowledgeable and respectful….
2/15/2024
Tekkahmah C. VERIFIED CUSTOMER
Erin was AMAZING to work with.
2/15/2024
Keith O. VERIFIED CUSTOMER
I felt like 5 days was way too long for the repair and the x repair didn't fix the clunking issue, now I have to drive to Texas with a Suspect issue going on, I felt mislead the whole time they had my car, like they had other priorities.
2/14/2024
Marsha M. VERIFIED CUSTOMER
Noah was knowledgeable,friendly and represented Honda in a professional manner!
2/14/2024
Dale B. VERIFIED CUSTOMER
Staff was understanding of my needs and professional to work with. I felt completely satisfied when leaving the facility.