McGrath Honda did an outstanding job on my car, I al always satisfied & appreciate their work.
6/20/2018
Joanne F. VERIFIED CUSTOMER
Michael was excellent. He answered all my questions gave me a very very thorough explanation and was kind and courteous. I would always ask for Michael and use your services
6/19/2018
James D. VERIFIED CUSTOMER
My comments were directed to Dustin Johnson earlier today. Please review them with him.
6/19/2018
Pravina M. VERIFIED CUSTOMER
I am very happy
6/19/2018
David W. VERIFIED CUSTOMER
Excellent, fast, quality service and customer care.
Prices are always a concern. Continue to work to keep Prices fair so I can continue enjoying Honda products.
6/19/2018
Jonathan N. VERIFIED CUSTOMER
Give this man 5000 stars, points, or whatever you rating system is and a raise! I came in midday on a Monday about AC troubles so my expectation was Id probably be there a while. George echoed that truth but said he’d would see what he could do to get me in quicker. Not only did he do so but George was excellent. He was very friendly and has a great sense of humor. He explained the issue, solution and inspection details in a way that put great confidence in my car. While I hope I dont have to come back soon or frequently, George has made it simple that Ill be headed back to McGrath if I need to.
6/19/2018
Shana M. VERIFIED CUSTOMER
Mike was wonderful! My service was quicker than expected and everybody was very friendly.
6/19/2018
David F. VERIFIED CUSTOMER
Always a great experience in the Service Department!
6/18/2018
Blaine S. VERIFIED CUSTOMER
Excellent customer service from CJ! I would highly recommend any and all Honda owners have their vehicles serviced at the St. Charles location! Thanks for the great work!
Blaine S
6/17/2018
Margaret A. VERIFIED CUSTOMER
Dan was great - explained everything and answered all my questions thoroughly. Thank you Dan!
6/17/2018
Allen K. VERIFIED CUSTOMER
Michael Castro was super helpful. I can tell he really cares about his work and the people he serves.
6/17/2018
Linda D. VERIFIED CUSTOMER
I usually am satisfied with the service. I did drop my car off for an appointment without an appointment but I know better than to wait. I was told it would be a couple of hours (it was 12ish when I dropped my car off). At 4:15, I called the asking when my car was done. The person I talked to had to look to see if it was done, which it was but it was too late for me to pick it up that evening. The service people are usually pretty prompt about calling in the past so I was a little taken aback with this visit. Otherwise everything was great.
6/17/2018
John C. VERIFIED CUSTOMER
It seems pointless to set an appointment to have an oil change when it will take 1.5 hrs. I stay with Honda because am satisfied with its service, but I am disappointed that oil changes are not completed within 30 minutes of an appointment time.
6/17/2018
John K. VERIFIED CUSTOMER
Great job!
6/17/2018
Patrick U. VERIFIED CUSTOMER
Always happy with the excellent service.
6/16/2018
Joanne B. VERIFIED CUSTOMER
The service department did a quick and thorough job servicing my vehicle. I was very satisfied with their work.
6/16/2018
Lawrence B. VERIFIED CUSTOMER
I enjoyed the personable talk i had with George before and afterthe servicing of our car. He also arranged transportation to and from a restaurant since our service was at noon. This type of customer service is what keeps patrons coming back.