100% satisfied. Service rep Paul Tran was great and went above and beyond. What napelton messed up so badly he was able to fix and schedule promptly. Thank you.
10/19/2021
Jeff F. VERIFIED CUSTOMER
Awais provided excellent service
10/18/2021
Tiffany R. VERIFIED CUSTOMER
Marc always does a great job! I am always satisfied and happy with my car after I leave after I work with Marc.
10/17/2021
Andrew G. VERIFIED CUSTOMER
Marc did an excellent job accommodating my needs - in particular my car needed more work than initially expected and would typically require multiple days of work. I live around 150 miles from the dealership, and Marc worked with the technician to ensure that my car would be ready so that I could return home. Outstanding service.
10/17/2021
Halida M. VERIFIED CUSTOMER
Fast, friendly service! :)
10/17/2021
Julie S. VERIFIED CUSTOMER
Great Job!
10/17/2021
Shadi M. VERIFIED CUSTOMER
I had an appointment and it took 2 hours for an oil change that should’ve taken at most an hour. Everyone left before I did even when I got there before them.
10/17/2021
Dagmara K. VERIFIED CUSTOMER
Professional and courteous. I had to reschedule several times.
Easy and fast.
10/17/2021
Anum M. VERIFIED CUSTOMER
Shabbir was amazing. Very timely and attentive. Great service!
10/17/2021
Julie J. VERIFIED CUSTOMER
Leo is great! He always provides top-notch service.
10/16/2021
Anne D. VERIFIED CUSTOMER
Always get best service from McGratg! Thank you!!
10/16/2021
Rebecca C. VERIFIED CUSTOMER
Paul is always great. Efficient and kind!
10/16/2021
Debra R. VERIFIED CUSTOMER
Awais was very knowledgeable, straightforward, friendly and professional. He kept me well informed of the status of my vehicle and lined me up with a loaner car, which worked out well. Thanks so much!
10/15/2021
Berenice T. VERIFIED CUSTOMER
Had the best time getting my car serviced. I will always come back! Thank you again Awais!!!
10/15/2021
Anita P. VERIFIED CUSTOMER
Leo is great. He is the reason I do business with this location. It should be noted I live very close to the Chicago McGrath yet I prefer this location because of Leo, his professionalism, and knowledge.
10/15/2021
Jeffrey Z. VERIFIED CUSTOMER
Paul Tran is the best PR/ Customer Service Agent on premise.
10/15/2021
Rosetta L. VERIFIED CUSTOMER
Your service is the best you care about your customers and Leo is the best service person I know of
10/15/2021
Hashem G. VERIFIED CUSTOMER
He is pplite helpful,professional,
10/15/2021
Iszy R. VERIFIED CUSTOMER
Paul diagnosed my car quickly and got it back to me sooner than expected. He kept me updated throughout the process. Great service from Paul and McGrath Acura.