Amazing personal service even though you were short staffed because of Covid thank you
12/8/2020
Julia D. VERIFIED CUSTOMER
Tanner and team are the absolute best! They are all very kind and professional. Thank you for having excellent customer service!
12/8/2020
Tiffany M. VERIFIED CUSTOMER
Julian was friendly and communicative. He reviewed my service plan with me ensuring I knew the coverage I had. Couldn’t have asked for more! Thanks Julian!
12/8/2020
Ben M. VERIFIED CUSTOMER
Zach is great.
12/7/2020
Brandon M. VERIFIED CUSTOMER
ZACHARY WAS VERY FRIENDLY. GREAT SERVICE
12/6/2020
Holger R. VERIFIED CUSTOMER
Bobby Reynolds is the absolute best service advisor: professional, courteous, extremely helpful, and always willing to go the extra mile!
12/5/2020
Christopher G. VERIFIED CUSTOMER
Awesome Service Department
12/5/2020
James S. VERIFIED CUSTOMER
I was completely satisfied with the service and the professionalism shown by the service personnel.
12/5/2020
Steven G. VERIFIED CUSTOMER
Tanner Knapp was great
12/5/2020
Lisa S. VERIFIED CUSTOMER
Upon arrival to pick up our vehicle we told the service rep we were there for our car and he said he would take care of it and then we waited 40 minutes until someone finally asked if we needed help and we said we thought Julian was taking care of it and as it turns out ha had not done anything that whole time and the gentleman helping us saiid that now they could not find our car on record for being ready and whenever we said Julian had called us to tell us it was ready and that was why we were there he said oh ok let me locate the vehicle and when he could not locate the vehicle he had someone go back into the lot and find it. Then we finally got our car back after almost one hour only to return it 150 miles later because it was still not fixed.
12/5/2020
Jeffrey M. VERIFIED CUSTOMER
Julian was a pleasure to work with. Also, Norm: thank you for replacing my battery under warranty. Jeff McGehee
12/5/2020
Roxane H. VERIFIED CUSTOMER
Tanner is a consummate professional, and puts the extra mile in for me every time Im there. He is a pleasure to work with. Knows his business well, and quite efficient.
12/4/2020
Thays N. VERIFIED CUSTOMER
Bobby was very courteous and professional. He answered all my questions and got my car ready earlier than expected. Great service! Thank you
12/4/2020
Fabian Q. VERIFIED CUSTOMER
He was helpful.
12/4/2020
Lauren G. VERIFIED CUSTOMER
For the exact same service my husband was changed about $60 at Furgursens in Encinitas
12/4/2020
Melissa C. VERIFIED CUSTOMER
As always, I was taken care of very well and my car is in great shape!!
12/4/2020
Junious M. VERIFIED CUSTOMER
Zachary is very friendly,approachable and quick at doing his job. Thank you!
12/4/2020
John S. VERIFIED CUSTOMER
I did tell Bobby to just replace the Battery since it was more than 5 years old and had drained itself. I was charged for a fully set of the battery whichbwas completely unneeded. Furthermore, when zi got home in the mail was a certificate for $50 with service more than) $150. Called accounting and they are looking into whether it can be applied for rebate.
I love your service and your care with customers
12/4/2020
Mary K. VERIFIED CUSTOMER
I’m always extremely satisfied with the service I receive from Bob Baker Subaru!
12/4/2020
Mae Linn. VERIFIED CUSTOMER
Great service! Car wash was much appreciated too. Thank you.