I have completed the survey today. Thank you Mr. Reynolds for your professionalism, and courtesy.
Marité
2/18/2021
Marianne P. VERIFIED CUSTOMER
Brandon was pleasant, professional and I was done in about 1.25 hr.
2/18/2021
Whitnie R. VERIFIED CUSTOMER
Well, I’m back in again. Thank goodness for Will. My husband is traveling for work, my car is on the fritz, I have to get my daughter to school. Will and the mechanics at VW made it happen. Thank you all.
2/18/2021
Kimberley W. VERIFIED CUSTOMER
It took several hours to get an alignment for some reason - however the guy I was assigned to was very good about keeping me informed. Ended up being a very long day.
2/18/2021
Anna K. VERIFIED CUSTOMER
I do not fill out surveys that only let me give a ranking number. That doesn’t tell you anything really. Sorry.
2/18/2021
Paul G. VERIFIED CUSTOMER
Service was excellent thank you
2/18/2021
Kristin W. VERIFIED CUSTOMER
Zach was friendly and knowledgeable. He truly seems to care about working with my schedule while also trying to do what is best for my vehicle. Thanks Zach and your crew!
2/18/2021
Adrian C. VERIFIED CUSTOMER
Tanner was attentive throughout my entire wait.
2/18/2021
Ricky R. VERIFIED CUSTOMER
Thank you Tanner for a job well done... and again thank you for getting me to a important dinner date. Super job!
2/18/2021
Stephen B. VERIFIED CUSTOMER
Good job, JP is da man
2/18/2021
Robert W. VERIFIED CUSTOMER
Julian was extremely helpful with walking through the work and expectations. He was friendly and I look forward to working with him in the future. Great job!
2/18/2021
Sandra C. VERIFIED CUSTOMER
Julian went out of his way to point out a potential radiator/hose leak in addition to my original complaint as well as reviewing my car’s past records. We discussed the age of my car. Even though I never received the final diagnosis, I decided to buy a newer car I found on the lot. Julian was extremely kind and professional.
2/17/2021
Richard K. VERIFIED CUSTOMER
Tanner provided excellent customer service. He is a valuable asset to your organization. He was thorough , courteous and very respectful.
2/17/2021
Roxana G. VERIFIED CUSTOMER
Outstanding!!
2/17/2021
David L. VERIFIED CUSTOMER
He was very helpful. Excellent service.
2/17/2021
Charlotte J. VERIFIED CUSTOMER
He was great! Professional and polite, he answered all my questions.