Julian was professional as always and went above and beyond what is expected. It's great to be able to have someone like him representing a company.
2/28/2021
Jacqueline B. VERIFIED CUSTOMER
Erik was professional, courteous and thorough. Ten thumbs up
2/28/2021
Harold S. VERIFIED CUSTOMER
Very good. Very fast.
2/27/2021
Leo G. VERIFIED CUSTOMER
Zach as always provided outstanding service - he makes bringing a car in for service a pleasure instead of the drudgery it could be.
2/27/2021
Thomas R. VERIFIED CUSTOMER
Zach was very helpful. He is knowledgeable, friendly, and patient in answering all my questions. I look forward to having him as my service advisor on future visits.
2/27/2021
Elke E. VERIFIED CUSTOMER
Erik was great! Friendly and communicated well. Thanks
2/27/2021
Dian C. VERIFIED CUSTOMER
Tanner was very thorough in obtaining information to diagnose and repair the problem. He took the time to do diagnostic testing rather send me home without correcting the problem (as was done with my previous visit for the same issue).
He provided informative updates regarding repair progress.
Thank you Tanner!
2/27/2021
Rodger L. VERIFIED CUSTOMER
Colton was excellent!!
He is an asset to Bob Baker Suburu!
2/27/2021
Ann C. VERIFIED CUSTOMER
Julian listened to all of my concerns and answered my questions. He's the best! Ann
2/27/2021
Lynda L. VERIFIED CUSTOMER
Erik was very professional, pleasant and very helpful with every question I had for him. I would definitely ask for him next time.
2/26/2021
Larry C. VERIFIED CUSTOMER
Erik Lopez was great! Personal, helpful and responsive. ??????????
2/26/2021
Marina H. VERIFIED CUSTOMER
Great customer service. The service was speedy and excellent customer service.
2/26/2021
William S. VERIFIED CUSTOMER
Well I feel like the team at VW want the best for my car . and for the first time in my life I am not afraid of a dealership .
2/26/2021
George C. VERIFIED CUSTOMER
I’d like to also commend the salesperson who closed the deal. Yuri I think. No BS is appreciated.
2/26/2021
Jean D. VERIFIED CUSTOMER
I drove a few blocks tonight with no headlights. I keep them on the auto setting. So apparently they were turned off during service. No big deal, but a heads-up about them being off would have saved me a scare. Thanks
2/26/2021
Pierre B. VERIFIED CUSTOMER
You were very customer service oriented and honored they unique warranty situation.????????
2/26/2021
Jaewon C. VERIFIED CUSTOMER
I really appreciate Joseph. He presented excellent customer service.
2/26/2021
Darin K. VERIFIED CUSTOMER
Great job Zachary
2/26/2021
Suzanne P. VERIFIED CUSTOMER
Zack went above and beyond to help us with servicing our car. He explained things and was patient with our questions.