Ron listened to my concerns about my VW. I was especially upset that the engine light should come on at 22,700 miles - his knowledge and demeanor gave me confidence in how I would be handled with the service department - all worked out well! Thank you Ron, You are special!
2/8/2018
Tom A. VERIFIED CUSTOMER
Bobby has always been great and very upbeat to work with
2/7/2018
Mandy S. VERIFIED CUSTOMER
Julian is great! I only have Julian write up my car. He is courteous, professional and trustworthy!
2/7/2018
Susan A. VERIFIED CUSTOMER
He did a great job! Thank you. :)
2/7/2018
Caron S. VERIFIED CUSTOMER
Just love Julian. He was efficient and friendly. He did everything I asked him to do and it made me feel safe and in good hands. Hope I get him again next tuneup!! Caron S
2/7/2018
Joseph M. VERIFIED CUSTOMER
Carlos was polite, efficient, and thorough. He represented Bob Baker very well.
2/7/2018
Patricia H. VERIFIED CUSTOMER
Very courteous service. I was updated 2 times on the status. My car was ready and very clean when I picked it up. Thanks JP!!
Everything from the ability to schedule the appointment online to the way I was greeted when dropping off the car and when I picked it up was great. Ron Davis kept me appraised of the status of the repairs and addressed all my questions clearly and promptly. I'll be back next time the car needs some attention.
2/6/2018
Sherri W. VERIFIED CUSTOMER
Excellent service with Julian Perez!
2/6/2018
Lyle B. VERIFIED CUSTOMER
he was very polite and helpful Thank you Jed
2/6/2018
Mark W. VERIFIED CUSTOMER
Julian has been great.
2/6/2018
Yvonne L. VERIFIED CUSTOMER
Everything went as planned! Happy customer
2/6/2018
Nicholas S. VERIFIED CUSTOMER
Very accommodating for what I needed. Left my keys with sales for a late pick up and very detail oriented.
2/5/2018
Tyrus M. VERIFIED CUSTOMER
Chewie was really cool and explained the process and made me feel at ease with leaving my car. And when I got it back explained what the problem was and reassured me everything was great which it was.
2/4/2018
David M. VERIFIED CUSTOMER
I end up being helped by Bobby almost every time I come here. Every time it is a great experience and Bobby does an excellent job. I am always happy with the the service when Bobby is taking care of me. 10 out of 10.
2/4/2018
Joseph H. VERIFIED CUSTOMER
The service department was professional and friendly, the went above and beyond to assist. The issue was with the parts department, the female working there was completely unprofessional, no acknowledgement of my presents and completely oblivious to her surroundings, she was more concerned about the contents of a soda can as opposed to assisting people stand right in front of her. This occurs around 10:00 am Saturday February 3, 2018. This is my footing encountering such an unprofessional employee at this Volkswagen parts department. The complaint was made to management in the Sales department butI feel it was unfruitful.
2/4/2018
Derrick K. VERIFIED CUSTOMER
He was very thoughtful and attentive to my requests. The work was completed ahead of schedule and performed well.
Thank you.
-Derrick
2/3/2018
Kent S. VERIFIED CUSTOMER
Straightforward, honest service. Can't really ask for more.