I’ve brought my vehicle in twice for maintenance and both times were pleasant experiences. Carlos was extremely helpful and nice! I’ll defintiely be back!
2/22/2018
Steven F. VERIFIED CUSTOMER
Zach is great!
2/22/2018
Daniel L. VERIFIED CUSTOMER
Thank you for the service
Work looks good will follow with windshield later
Only one think my key fob was dead. If the fob was dead in service couldn’t the service department just replace the battery free of charge ? It works great thanks for the service again... vw forever...
2/22/2018
Joann A. VERIFIED CUSTOMER
All good. Thanks
2/22/2018
Dan D. VERIFIED CUSTOMER
Chewy was very personable and gave me an accurate quote. Very much appreciated.
2/22/2018
Andrew D. VERIFIED CUSTOMER
Everything went smoothly. Thank you!
2/21/2018
Amanda C. VERIFIED CUSTOMER
I was rushed and I’ve had to come back several times for the same issue. No one seems like they care a whole lot. I’d rather drive to Temecula where I bought my Subaru then go back to Carlsbad.
2/21/2018
Rebecca W. VERIFIED CUSTOMER
Everyone was so kind and professional. I was very pleased with everything. Thank you.
2/21/2018
Marcelle M. VERIFIED CUSTOMER
Zach was great got me in and out of service faster then he had anticipated . Thank you Zach
2/21/2018
Karen L. VERIFIED CUSTOMER
Great work all around.
2/21/2018
Felicity S. VERIFIED CUSTOMER
On time, answered all my questions, asked me if I wanted my car washed! Texted me when car was ready. Let me pay right there instead of going inside. Wonderful!
2/21/2018
Bree B. VERIFIED CUSTOMER
Carlos was very pleasant and treats customers with exceptional service
2/20/2018
Judy K. VERIFIED CUSTOMER
Zach was great, was very attentive — kept me informed about checking out my car, getting gas when my car was on empty - one of a few problems, and getting my car in good shape within 3 hours. Terrific! Judy
2/20/2018
Nidhal A. VERIFIED CUSTOMER
Thank you for your help and keep it up ????
2/20/2018
Frank P. VERIFIED CUSTOMER
Carlos Espinoza was extremely professional and demonstrated outstanding customer service. I was in and out in less than 45 minutes and Carlos was also extremely courteous. If you could have seen him in action I hazard to say that you would have been very proud. Thank you, Frank P
2/20/2018
Kim K. VERIFIED CUSTOMER
Brent was super helpful and attentive. Thanks so much!
2/20/2018
Justin P. VERIFIED CUSTOMER
No military discount after stating it. Was not on the final bill. Not sure that it was included
2/20/2018
Lisa S. VERIFIED CUSTOMER
My daughter and I really liked Eddie Demeuse. He was very knowledgeable and we did not feel pressured at all. He made the buying experience much less stressful. We also liked Robert in finance. He was also very nice.
2/20/2018
Cindy S. VERIFIED CUSTOMER
Thanks for listening to me and believing me that Subaru was probably going to cover the costs of the windshield and advising me how to proceed (to call Subaru). Thanks also for the ride to and from the DMV. What a pain to spend the whole day there, but at least now everything is taken care of with downgrading my driver’s license from a commercial class B license to a regular class C license. It’s amazing how something that should be simple, can become so complicated. Thanks again.
2/18/2018
Jilaine V. VERIFIED CUSTOMER
Joseph was very professional and provided excellent customer service. Definitely an asset to the Subaru team.