Very easy process. JP was really helpful and professional. I was frustrated with myself because I didn't see the sign very clearly stating that I needed to request my car washed. Overall a really good experience. Thank you
7/23/2021
Susan C. VERIFIED CUSTOMER
Julian was courteous and informative,.
7/22/2021
Eli B. VERIFIED CUSTOMER
I got a normal 6000 mi service. Picked up my outback, drive home and noticed my engine bay pouring smoke, I lifted the hood and discovered the oil cap had been left off and hot oil was shooting everywhere. Half the engine bay is covered in oil and the inside and outside of my car smell like burnt oil. I called the dealership and left a message but if they called back they didn't leave a message. Pretty disappointed and frustrated that factory trained technicians could mess up something as simple and important as that.
7/22/2021
Kathryn R. VERIFIED CUSTOMER
Zach was very helpful and explained what was being done. It’s always nice to have a pleasant, friendly service person.
7/22/2021
Shelly R. VERIFIED CUSTOMER
Great service!
7/22/2021
Gail E. VERIFIED CUSTOMER
Zach went out of his way to help me. He was absolutely amazing.
7/22/2021
Sally S. VERIFIED CUSTOMER
Too expensive will get all the service I can elsewhere
7/22/2021
Allan S. VERIFIED CUSTOMER
Great job!
7/21/2021
Cynthia B. VERIFIED CUSTOMER
Tanner was amazing!
7/21/2021
Marie S. VERIFIED CUSTOMER
I was greeted promptly and the papers were filled out efficiently. My car was ready before the time that was “it. The rental car was very comfortable.
7/21/2021
Patrick O. VERIFIED CUSTOMER
JP was great, called multiple times to keep me updated on progress
7/21/2021
Ashley P. VERIFIED CUSTOMER
Erik was great and took great care in the service and recall on my Subaru
7/21/2021
Wayne O. VERIFIED CUSTOMER
Please send these messages to my wife, its her car.
7/21/2021
Ashlie G. VERIFIED CUSTOMER
Thankful for the continuous welcoming feeling and the transparency of what is going on with my vehicle. Julian always keeps me informed and goes above and beyond on customer service and explaining in detail what work my card needs/got done. I never leave the dealership with questions or concerns, thanks to Julian.
7/21/2021
John C. VERIFIED CUSTOMER
Zachary was friendly and kept us informed.
7/20/2021
Yohei N. VERIFIED CUSTOMER
Great service. Highly recommend.
7/19/2021
Manuel C. VERIFIED CUSTOMER
Julian is a very kind and attentive person. He told us almost exactly how long it would take to have car serviced and he was extremely courteous. It was a great experience with this gentleman.
7/19/2021
Max L. VERIFIED CUSTOMER
Great service. Tanner was very knowledgeable, helpful, and easy to communicate with.
7/19/2021
Steven H. VERIFIED CUSTOMER
Julian is always friendly and personable, and the whole place is always clean and feels safe during these pandemic times. Thanks BB Subaru!
7/19/2021
William S. VERIFIED CUSTOMER
As always Zach provides outstanding service. He ensures I understand corrective actions required or if no maintenance is needed he explains why. Communication with the customer is one of his strong points. He provides a detailed summary of my vehicle after every service.