Again, really great. 2yr/20k mile service deferred to now, recall repairs completed, convenience of a loaner car surprise, JP and all were kind, helpful, and efficient. Thanks so much.
7/29/2021
Linda R. VERIFIED CUSTOMER
Friendly Dealership that makes me feel at home and Joseph Phillips is an excellent service advisor.
7/29/2021
Luis F. VERIFIED CUSTOMER
Awesome service. Fast and reliable
7/29/2021
Linda K. VERIFIED CUSTOMER
Super satisfied. Recall work done much quicker than estimated which was great since I had to wait. Excellent customer service
7/29/2021
Daniel O. VERIFIED CUSTOMER
On time, done when they said.
7/29/2021
Alexis Y. VERIFIED CUSTOMER
Subaru was quick and effective at taking care of my vehicles needs
7/29/2021
Catherine M. VERIFIED CUSTOMER
Julian was so helpful
7/29/2021
Anita F. VERIFIED CUSTOMER
Yes
7/29/2021
Karen B. VERIFIED CUSTOMER
My service manager JP is a total superhero! I had no idea what to do with my flat tire, wasn’t sure what I had signed up for when I bought the car. He called me back within seconds and guided me through the process. he also got me in as a priority repair. He always goes above and beyond and I appreciate him so much!!! He is a diamond in the rough with his exceptional level of service.
7/28/2021
Angelique S. VERIFIED CUSTOMER
Our service rep, Tanner was great. My disappointments were not his responsibility or something within his control. I was disappointed that I did not get a full tire rotation and that the service of my vehicle took from 11:15am to 2:58pm when I was advised it would be an approximate 2 hour wait, and we had to seek out updates despite leaving a contact number. None of this was Tanner’s fault, but definitely something the management at Bob Baker service Dept. should look at. Grace given due to Covid-19 and shortage of help everywhere. Still disappointed, however.
7/28/2021
Brett D. VERIFIED CUSTOMER
Julian was full of energy, care, and patience early in the morning. I very much appreciated his service, especially that he decided both what services I needed AND didn’t need. He’s great.
7/28/2021
Maureen C. VERIFIED CUSTOMER
Julien came out to meet me. Aware that I had made appt for recall issue. He know I was past my oil change so we added that in. I was told when makingvappt that it could be up to 3.5-4 hr wait time. He agreed it could take that long... but it was done in 3!! Yay!!! Waiting area was great. All went well!
7/28/2021
Corliss B. VERIFIED CUSTOMER
Wonderful service. Could not have asked for more. Thank you so much. I think my service rep was called Eric he was wonderful person and a bowl on top of things could not of asked for more.
7/28/2021
Deborah G. VERIFIED CUSTOMER
Zach was professional and very nice
7/28/2021
Heidi B. VERIFIED CUSTOMER
Tanner was really nice and helpful.
7/28/2021
Joseph H. VERIFIED CUSTOMER
JP is always a true honest professional who exhausts exceptional customer service.
7/28/2021
Susan C. VERIFIED CUSTOMER
Zach was awesome snd the whole team was helpful!
7/28/2021
Robert M. VERIFIED CUSTOMER
Friendly and helpful
7/28/2021
Guy H. VERIFIED CUSTOMER
Zach is great- super knowledgeable and friendly. Appreciate the service
7/28/2021
Judith V. VERIFIED CUSTOMER
Always like dealing with Zach. He’s very personable and efficient. Also I was comfortable in your very clean lobby.