Tanner ALWAYS provides stellar customer service! He has helped our family keep our Subaru Outback in excellent condition. We're fans of Bob Baker! Thank you EVERYONE.
8/10/2021
Hymna D. VERIFIED CUSTOMER
Always great working with Tanner, communicates, knowledgeable, and friendly.
8/9/2021
John M. VERIFIED CUSTOMER
Zach was excellent. Good communication and finished work as promised on time.
8/9/2021
Mark C. VERIFIED CUSTOMER
Great team. Great service.
8/9/2021
Genevieve M. VERIFIED CUSTOMER
Zach was professional, polite and very helpful. The car recall was taken care of in a timely manner. Thank you for another great experience at Bob Baker.
8/9/2021
Robert V. VERIFIED CUSTOMER
Very Good overall.
Just one issue, though. Driver’s seat creak-your technician correctly identified the source, but did not correct it. I hit it with some dry lube and the noise stopped.
8/8/2021
Wendy H. VERIFIED CUSTOMER
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8/8/2021
Morgan S. VERIFIED CUSTOMER
Phenomenal customer service, kind and professional staff. Excellent service experience.
8/8/2021
Kevin K. VERIFIED CUSTOMER
This was my first scheduled service on my 2021 Ascent. I was pleasantly surprised how well organized and timely the service department is. Thank you.
8/8/2021
Alysha S. VERIFIED CUSTOMER
Zac is great! Very helpful and explains everything clearly. Love the service center at Carlsbad Subaru
8/8/2021
Ron J. VERIFIED CUSTOMER
Tanner Knapp provided excellent service. I was extremely satisfied.
8/7/2021
Georgena K. VERIFIED CUSTOMER
Service personal were very courteous and explained everything I asked about.
8/7/2021
Gina B. VERIFIED CUSTOMER
Tanner was great. My 6k mile service appointment was scheduled for 9:30AM, I was informed the wait time would be an hour to an hour and a half, so I decided to wait at the dealership. My car was finally ready close to noon, 2.5 hours later.
Gina
8/7/2021
Carlos L. VERIFIED CUSTOMER
Erik is the best experience I have had at Bob Baker. Way better than the yucky sales people.
8/7/2021
Diane K. VERIFIED CUSTOMER
I will drive the 35+ miles to another Subaru dealer than go to the Carlsbad location 8 miles from my house. And the manager, with his condescending tone, made me feel like my kind are not welcome there. The young man started it with me so I asked for the manager. While I ended up being late for my appointment, I still thought it was important to let management know what happened to save me and others from a similar experience. Yet what it did was confirm that certain folks should stay clear of this establishment.
8/7/2021
Ray R. VERIFIED CUSTOMER
Zach is a stud. I trust him.
8/7/2021
Mary N. VERIFIED CUSTOMER
Tanner is excellent! So professional and nice.
8/6/2021
Elizabeth P. VERIFIED CUSTOMER
Juan was professional and personable. What a great employee!
8/6/2021
Jack A. VERIFIED CUSTOMER
Zach was super informative and detailed. He was helpful with great insights into my repair options. Thanks
8/6/2021
Lajos K. VERIFIED CUSTOMER
Julian was very helpful and made us feel very welcome and being taken care off. We will be coming back for services and know that we are in good hands.thanks julian.