Carlos did a great job. My initial complaint wasn’t his fault at all, and I apologize if my previous survey reflects that. He was very courteous and professional. He even pointed out what they replaced in my car, I appreciated that.
2/9/2019
Bridget K. VERIFIED CUSTOMER
He was very helpful and communicated well.
2/9/2019
Kathryn J. VERIFIED CUSTOMER
William is very knowledgeable at his job. OMG did he go out of his way to make sure my car was checked out and he documented what they found out. Plus he had my car returned clean! That lwas a real surprise because I was going to the car wash after I left but instead he saved me much needed time for other things. Thank you for hiring someone that made sure the customer was happy when they left.
Tanner also helped me and was so kind to help me carry out some heavy parts I had bought. What a great team of employees!!!
Parts department even went out of their way to help and were very professional.
Thank you,
Kathy Jones
2/9/2019
Rosemarie B. VERIFIED CUSTOMER
Thank You for making it easy and taking care of my car. Good customer service!
2/9/2019
Tam D. VERIFIED CUSTOMER
Julian Perez is an amazing guy! I read reviews about this place and thought to myself no one is that good. We'll... Julian is! Even though I didn't have my car for awhile due to repairs, the service was still amazing. Thanks Julian!
2/9/2019
Barry S. VERIFIED CUSTOMER
The service was done in a timely manner.
2/9/2019
Kay C. VERIFIED CUSTOMER
Very nice and polite and helpful!
2/8/2019
Gregory H. VERIFIED CUSTOMER
Someone in charge of service, call me: ****-****-xxxx.
2/8/2019
Elizabeth M. VERIFIED CUSTOMER
Everyone was very nice and the service was performed in a timely manner.
2/8/2019
Laurie H. VERIFIED CUSTOMER
Julian was awesome !!!
2/8/2019
Laura M. VERIFIED CUSTOMER
Zach was exceptional. He was genuinely
Considerate, kind and knowledgeable
Thank you. Laura
2/7/2019
Yolanda R. VERIFIED CUSTOMER
Bobby Reynolds went above and beyond. Not only did he help get my car back on the road, but found and fixed a recall issue that I was unaware of.
Friendly, very helpful man
2/7/2019
Derek D. VERIFIED CUSTOMER
Thank you for taking care of the leaking coolant; I didn’t even know where it was coming from so I didn’t know if it was a leak or the head gasket. Will kept me informed every step of the way. Baker VDub, you guys are great and this way one of the best service experiences I have ever had at a dealership. Thank you.
Derek D
2/7/2019
Pamela S. VERIFIED CUSTOMER
Carlos was Awesome! Extremely knowledgeable. Professional and a Positive TEAM member. He explained EVERY question I had (and their were many) with excellence. Carlos needs a raise - as he took extra time to make sure I was a satisfied customer. I am 150% satisfied. I am hoping, Carlos will always be my service advisor! He is a Keeper!????
2/7/2019
Christopher N. VERIFIED CUSTOMER
Julian is professional, friendly, communicative and above all else helpful! I would trust my car with him any day and think his level of customer service is excellent.
2/7/2019
Beryl D. VERIFIED CUSTOMER
Thank you Will !
2/7/2019
Carole O. VERIFIED CUSTOMER
Car was taken in immediately without appointment to reboot
2/6/2019
Deborah G. VERIFIED CUSTOMER
I was satisfied with Julian’s service. However, when I called in for an appt for the software recall on the rear view camera and explained that I had a black screen- however, that person did not tell us that my car would not be fixed on this day— but that that they would only order the new part and when that came in- they would call us.