Carlos provided excellent customer service. He was able to retain all of my requests and I did not have to repeat anything. When the car was delivered to me, it was 100% complete, everything we had discussed in one short conversation was checked off the list. That’s rare these days. Kudos to Carlos!
2/22/2019
Mannuel R. VERIFIED CUSTOMER
Thank you for everything thing see you guys next service or anything
2/22/2019
Victor R. VERIFIED CUSTOMER
Carlos went above and beyond in service. Very helpful.
2/22/2019
Jon Michael. VERIFIED CUSTOMER
Great communication, very personable and explained everything to me
2/22/2019
Heather H. VERIFIED CUSTOMER
Tanner Knapp was Great!
2/21/2019
Michael F. VERIFIED CUSTOMER
Carlos was great to work with
2/21/2019
**** A. VERIFIED CUSTOMER
100% satisfied everytime I leave my GTI with Bobby and vw Carlsbad.
He’s always on top of everything as well as keeping me in the loop about my vehicles status. Thanks for going above and beyond and keeping my vehicle running at the best it can be!
- Richard Hernandez
2/21/2019
Jeffrey H. VERIFIED CUSTOMER
Great service! Thanks sokuch!
2/21/2019
Audra M. VERIFIED CUSTOMER
Carlos is the best!!! He always goes out of his way to help our family while getting services. He’s so friendly and always has a big smile on his face. Carlos is our VW family!! Thanks for everything!
2/21/2019
Anastasia C. VERIFIED CUSTOMER
Tanner was great and very helpful!
2/21/2019
John I. VERIFIED CUSTOMER
Tanner explained everything involved with my service and kept me up to date on scheduling and special service checks I asked for. He also arranged for a shuttle ride for me. He was very efficient and accommodating of my service needs.
2/20/2019
Kay G. VERIFIED CUSTOMER
Bobby was amazing! Friendly and knowledgeable!!
Did everything he said he would on the car.. besides his wonderful,
Kind personality..
thank you for great service like he gives your clients.
Kay G
2/20/2019
Kathleen M. VERIFIED CUSTOMER
Zachary is great! He is very nice and is always very helpful. He made me feel like a valued customer.
2/20/2019
Alexander R. VERIFIED CUSTOMER
Carlos was extremely kind to take my vehicle last Saturday even though I arrived after closing. He assured my car would be looked at first thing Monday morning and I heard from them as soon as they started work. Car was fixed by the end of the day. Best Volkswagen service I’ve ever had.
2/20/2019
Nancy R. VERIFIED CUSTOMER
Zac was friendly, professional, efficient and knowledgeable.
I would gladly seek him out with any concerns about my Subaru.
2/20/2019
Shannon F. VERIFIED CUSTOMER
Everything was completed as expected. Good communication. The deluxe was looks great.
Thank you
2/20/2019
Thomas H. VERIFIED CUSTOMER
We have had multiple experiences with Zach as our service advisor. He is very knowledgeable and personable. You have hired a good man. Hang on to him!
2/20/2019
Suzan F. VERIFIED CUSTOMER
Carlos is very prompt and courteous. I will arrange my future service appointments with him.
2/19/2019
Tia D. VERIFIED CUSTOMER
Wentvperfectly, thank you.
2/19/2019
Jason D. VERIFIED CUSTOMER
Bobby kept me informed throughout my service and made sure I was completely satisfied with my car service. He was able to give me accurate prices and address all my needs.