Stayed in communication. From the time I dropped off the car to pickup. I didn’t have an appointment & they were able to do my servicing and fix a recall item . Very satisfied
5/4/2019
Mandy S. VERIFIED CUSTOMER
Will was awesome went beyond expectations! Thank you
5/4/2019
Linda F. VERIFIED CUSTOMER
Bobby was polite and knowledgeable and took care of the problem my car was having in the time he promised.
5/4/2019
Carol M. VERIFIED CUSTOMER
Bobby is always very friendly and capable. He is very good at communicating the needs and status of my car. He is the best car service manager I have interacted with, and this includes all of my past experiences at other car repair facilities too.
5/3/2019
Robert G. VERIFIED CUSTOMER
JP kept me informed of repairs in a timely manner. Much appreciated.Give him a nice Christmas bonus.
5/3/2019
Greer B. VERIFIED CUSTOMER
Zach is great and very knowledgable, would recommend!
5/3/2019
Donnalee B. VERIFIED CUSTOMER
Julian is a nice guy, committed to his customers and his job.
5/3/2019
Joseph M. VERIFIED CUSTOMER
This is the second time I worked with Will. Great customer service and knowledge. It’s why I continue to use Bob Baker VW.
5/3/2019
Alexa S. VERIFIED CUSTOMER
Julian was extremely upfront and helpful with my service today. He was able to accommodate my other scheduled appointments for the day and I was out of the dealership right on time,
5/3/2019
Jeremiah S. VERIFIED CUSTOMER
Keep up the good work sir
5/3/2019
Annely A. VERIFIED CUSTOMER
I wouldn’t want to work with anyone else Zach makes the difference and always goes the extra mile for us.
5/3/2019
William W. VERIFIED CUSTOMER
Zach did a wonderful job with communication about our service needs. He is very polite and conscientious. He made sure our Subaru was repaired to a high standard.
5/2/2019
Neil S. VERIFIED CUSTOMER
Will did a great job.
5/2/2019
Brunhilda D. VERIFIED CUSTOMER
Zach was very polite and professional!
5/2/2019
Timothy J. VERIFIED CUSTOMER
Zach is a really nice guy. Very thorough and informative. He kept me updated on the status of my Subaru. He makes you feel like you’re part of the Bob Baker Subaru family. Very well spoken and very courteous. Bob Baker should hire more people like him. Also, I have dealt with Leah in the past as well and she is also a top notch service individual. Great customer service from both. I truly trust Bob Baker Subaru to take care of my vehicle and would definitely highly recommend Bob Baker to anyone looking for a Subaru and a place to service it. Keep up the great customer service!!
5/2/2019
Sen Y. VERIFIED CUSTOMER
Excellent job by Tanner .
I appreciate his efforts.
5/2/2019
Shui-Chow Y. VERIFIED CUSTOMER
Tanner is the best service adviser we ever had. He is friendly and he periodically updated us on the progress of the repair. He explained things to me and he returned our calls. I will definitely refer him to my Subaru friends. Karen
5/2/2019
Katherine W. VERIFIED CUSTOMER
Julian was polite and efficient
5/2/2019
Genesis C. VERIFIED CUSTOMER
I found Bob in the service department to be very kind, knowledgeable, competent and genuine in the process. My experiences are always pleasant at Volkswagon. Thank you.