Joseph Phillips was very professional and also very personable. It seemed like a hectic day for the service center, yet everything ran efficiently. They even found time to give my Subaru Outback a quick wash at my request which was much appreciated.
5/24/2019
Oscar R. VERIFIED CUSTOMER
Being satisfied with my car's service is one thing, but to me, it all starts with the attention that the representative brings to the customer. Joseph's dedication, professionalism and welcoming attitude is always there. It is a pleasure to work with him every time.
5/24/2019
Steven T. VERIFIED CUSTOMER
Communicative and thorough... The best!
5/24/2019
Lori A. VERIFIED CUSTOMER
Tanner was very helpful and wrote down at which mileage I should bring in my car for various recommended services, since I was a bit off schedule for some of them.
5/24/2019
Dianne M. VERIFIED CUSTOMER
Zach is awesome. I try to only deal with him. He knows me and knows my car and is honest and upfront with me
5/24/2019
Mary D. VERIFIED CUSTOMER
He was amazing. Actually listened and wrote down my concerns.
I was thoroughly satisfied with the results.
He is definitely a keeper! Good manners, good service, knowledgeable, personable and seemed genuinely interested in addressing my issues.
5/24/2019
Catherine M. VERIFIED CUSTOMER
I asked them to wash my car, I would even pay for it.
It didn’t happen. Other than that, service was excellent and efficient.
5/24/2019
Leticia A. VERIFIED CUSTOMER
Very patient person. He explained everything in simple terms and was easy to communicate with.
5/24/2019
Colleen M. VERIFIED CUSTOMER
William took the time to explain the services I received & he offered suggestions for services I should consider soon. William listened to my concerns, he was thorough & meticulous; he has very good customer service. I would like to work with William again in the future
5/23/2019
Brian H. VERIFIED CUSTOMER
Will was great. I showed up 30 minutes early and was able to get my car in the shop immediately. He thoroughly explained the work to be done and communicated well throughout the process. Professional, friendly, and courteous. Give that man a raise!
5/23/2019
Kyle M. VERIFIED CUSTOMER
Tanner made the process easy and was very helpful! Glad I had the privilege to be helped by him!
5/23/2019
Pamela S. VERIFIED CUSTOMER
Leah was very good in assisting me with my car needs. She was attentive to my questions and kept me updated with pertinent information.
The Team is excellent and I have great confidence in the work that is being completed on my vehicle. I also appreciate Don Elliott as he has assisted me since the time I purchased my vehicle ???? in 2015. You are my cars ???? Family away from home!!!
???? Thank You!
Pam Shellenbarger
5/23/2019
Jason V. VERIFIED CUSTOMER
Tanner was very proactive in keeping me apprised of the status of my car. He explained everything to me along the way, and he was able to provide me with a loaner vehicle. His help was invaluable as the extent of the repairs and the time needed to complete them was extensive. I am very glad to have brought my car to Bob Baker for service and that the service advisors there, like Tanner, are there to assist me in times such as these.
5/23/2019
Alma B. VERIFIED CUSTOMER
Thank you Bobby Reynolds, he was very nice and professional.
5/23/2019
Charles W. VERIFIED CUSTOMER
JP handled all my concerns promptly and efficiently. Thxs JP!!!
5/23/2019
Troy T. VERIFIED CUSTOMER
There’s still a bit of work to be done in this Service Dept that would make a massive difference to its success. I’m happy to be consulted for this area of work.
5/23/2019
Marilyn C. VERIFIED CUSTOMER
Joseph Phillips provided me with outstanding service in a timely fashion and kept me informed every step of the way.
5/23/2019
Jeri L. VERIFIED CUSTOMER
Great service!
5/23/2019
Lars N. VERIFIED CUSTOMER
Zach was very professional and personable at the same time. I felt very taken care of. He deserves recognition.