Everything went great. And was nice and fast today.
2/6/2020
Laurie G. VERIFIED CUSTOMER
Zach is always incredibly helpful and efficient. Best customer service I’ve ever had!
2/6/2020
John H. VERIFIED CUSTOMER
Honestly, he & everyone else I’ve had the privilege of working with at Bobs baker Subaru exceeded my expectations.
2/6/2020
Anthony J. VERIFIED CUSTOMER
Great service
2/6/2020
Randy W. VERIFIED CUSTOMER
outstanding service!
2/6/2020
Elsie C. VERIFIED CUSTOMER
William explained the needs for my car and car was ready in a no timely manor. Best of all the suttle driver “Sergio” was VERY pleasant. Thank you
2/5/2020
Roxana V. VERIFIED CUSTOMER
Will was excellent, thank you. I would love to bring my vehicle for every oil change. Since you do not accept coupons from other dealerships, can you sign me up for email coupons?
Thanks again!
-Roxana V
2/5/2020
Nancy H. VERIFIED CUSTOMER
Although it took longer than usual to complete the review of recalled items Tanner recognized my need for rest and sent me home. His concern for me as a person has made my decision to use your firm for all servicing needs an easy decision. Nancy H
2/5/2020
Tahira A. VERIFIED CUSTOMER
Yes . I want to give my highest recommendation for William carrrasco.
He is great.
Thank you.
2/5/2020
Julie B. VERIFIED CUSTOMER
Julian was extremely accommodating and the shuttle driver, Wayne, was such a pleasure to talk with. Best shuttle driver I’ve ever encountered.
2/5/2020
Steven G. VERIFIED CUSTOMER
I brought the car in for 60000 mile servicing. I also asked for a quote to fix the leaking air seal in the sun roof. I was expecting a call with a price quote. I did not get one. The first call was to leave me a message that my car was ready. I called in and that was when we talked about price for sun roof. I told him I wanted it done. He said since it was late in the day he could not get the part. It had to come from LA. I asked to be call when he knew the part was in. He told me if not Thursday AM then it would be in a Thursday evening and the car would be ready on Friday. I did not get a call on Thursday or Friday until the end of the day when I called I was told that it would be done on Saturday. I called in late Saturday and was told they needed to get Texas and the car would be ready Monday. I finally got a call Monday afternoon telling me the car was ready. I called in for a shuttle and could not get ahold of Will so called back in and was connected to the shuttle people. This is the first time that I have had a bad experience with Volkswagon. Usually I get calls with updates. The only way I got updated was calling in myself.
2/5/2020
Thomas H. VERIFIED CUSTOMER
Friendly Quick and professional sevice.
2/5/2020
Marieflor S. VERIFIED CUSTOMER
He was very attentive to customer needs. It seems like he is very knowledgeable on the service that needs to be done. Very friendly too. Hopefully, he will remain my service advisor.
2/5/2020
Arlene D. VERIFIED CUSTOMER
Took care of all my issues. Very nice
2/4/2020
Elaine K. VERIFIED CUSTOMER
Once again, JP took care of me promptly and efficiently!
Thanks, for the great customer service!
2/4/2020
Daniel W. VERIFIED CUSTOMER
Tanner was very good at communicating with me when I dropped off my vehicle for service, also called to update me, and then explained to me all the work performed on my Subaru when I returned to pick it up. Great job, Tanner!
2/4/2020
Shelby S. VERIFIED CUSTOMER
Tanner had great customer service. Thank you
2/4/2020
Robert L. VERIFIED CUSTOMER
Erik was great and very helpful!
2/4/2020
Robert W. VERIFIED CUSTOMER
Brendan did a great job in keeping me informed of the repair status of my vehicle.
2/4/2020
Myles M. VERIFIED CUSTOMER
Julian, you were a rock star today. Thank you for your open communication and getting the car serviced as fast as possible, considering we were a walk in and concerned about the illuminating “check engine” light. Until next time, take care.