Great service, no upsale on services we didn’t need. Vehicle service done on time.
2/13/2020
Catalin R. VERIFIED CUSTOMER
Tanner is excellent. He took over at the end of the day and delivered excellent service! He is an asset to the Bob Baker dealership.
2/12/2020
Anne H. VERIFIED CUSTOMER
The only thing was they said they would wash my car and they didn’t. Not a big deal but was a little disappointed Ted when I picked my car up and it hadn’t been washed. Other than that.a 10 plus on all your service and staff.
2/12/2020
Paul B. VERIFIED CUSTOMER
We had a great experience throughout the whole process of purchasing our son’s truck at your dealership. Our two salespeople, Bautista and Christy were extremely helpful and have continued to follow up with us even after we completed the entire transaction. We will definitely be coming back in the future when we are in the car shopping timeframe again.
2/12/2020
Carmen A. VERIFIED CUSTOMER
He was very friendly and did everything very promptly.
2/12/2020
Robin R. VERIFIED CUSTOMER
Nice young man
2/12/2020
Joseph R. VERIFIED CUSTOMER
Thanks!!
2/12/2020
Jennie C. VERIFIED CUSTOMER
Always have a very positive experience
2/11/2020
Ben M. VERIFIED CUSTOMER
Thank you for the prompt service!
2/11/2020
Erin M. VERIFIED CUSTOMER
Erik was really nice and informative and my car was done pretty much when he said it would be done
2/11/2020
Hien N. VERIFIED CUSTOMER
Service was quicker than anticipated and everyone greeted me with a smile. Erik walked me through my warranty and told me what was included in my service — it was my first time service appointment with my new Subaru. There was a part of my dashboard that seemed to have popped off a couple months after I purchased the car. Erik and the parts department documented it and requested a replacement part without any issues. Thanks for making my experience painless and welcoming.
2/11/2020
Linda M. VERIFIED CUSTOMER
Julian was awesome
2/11/2020
Theresa K. VERIFIED CUSTOMER
Erik was very engaged and helpful. You could tell he really enjoys his job and talking with customers.
2/11/2020
Thomas M. VERIFIED CUSTOMER
Service was slow and should not take that long for an oil change.
2/11/2020
Mike C. VERIFIED CUSTOMER
Tanner was great. Thoroughly looked at my vehicle.
2/11/2020
Cesar F. VERIFIED CUSTOMER
He is good service advisor . He knows what he’s job. Good customer service . I highly recommend him .
Thank you !
2/11/2020
Scott B. VERIFIED CUSTOMER
All of my concerns were addressed and JP was easy to work with. Thanks BBVW
2/10/2020
Quoc L. VERIFIED CUSTOMER
It seemed rather busy when I arrived so I expected a wait in line however it looked like the team knew how to efficiently get customers taken care of. Erik promptly greeted me once it was my turn. He actively noted the issues with my car in detail. The wait for my car wasn’t long. One issue wasn’t fixed due to an unavailable part but Erik reassured that the part was ordered and the car will be taken care of once I come back. It was a pleasant experience.
2/10/2020
Margaret E. VERIFIED CUSTOMER
Colton was super helpful, which after a week of harried traveling and finding a car issue in the airport parking garage on a Friday afternoon was IMMENSELY appreciated.
2/10/2020
Bradley R. VERIFIED CUSTOMER
I found the customer service to be excellent!
Thank you!