Very courteous and helpful when I needed to get my new phone hooked up to my beautiful Ascent suv. Washed my car beautifully. Even though I did not have an appointment for oil change they got me in. They cut my wait Down by one hour which I appreciated as I live 65 miles away
5/27/2020
Morggan O. VERIFIED CUSTOMER
Tanner is sokution ficused and a terrific representative of your company.
5/27/2020
Maria S. VERIFIED CUSTOMER
Very courteous and professional.
5/27/2020
Brandon F. VERIFIED CUSTOMER
I appreciate how professional and helpful the staff was. I was super nervous when I heard the clutch needed to be replaced but it was done super fast and feels perfect !
5/27/2020
Veronica L. VERIFIED CUSTOMER
Erik Lopez was so kind and helpful! Thank you.
5/27/2020
Susan C. VERIFIED CUSTOMER
Excellent and appeared very trustworthy! I am so glad to have pro’s take care of my beautiful Outback! I am a loyal Subaru customer. Bought my first one from Bob Baker back in2001 and drove it for 17 years! Moved to Tennessee in 2012 where I traded it in for a 2019. Am now back to stay in Ca. And trust you all stayed great (good feeling w my first service after returning to Ca)!
5/25/2020
Nancy C. VERIFIED CUSTOMER
Well done ! ????
5/25/2020
Tracy R. VERIFIED CUSTOMER
Please contact me immediately.
5/23/2020
Julie K. VERIFIED CUSTOMER
Nice to get in easily for servise
5/23/2020
Robert W. VERIFIED CUSTOMER
Outstanding Service. Tanner was terrific!
5/23/2020
Socorro P. VERIFIED CUSTOMER
Excellent service Thank You
5/23/2020
Kathryn B. VERIFIED CUSTOMER
Thank you for coming to my door to pick up my Forester for its recall issue. This is the ultimate in customer service.
5/22/2020
Miranda K. VERIFIED CUSTOMER
Zach consistently provides excellent service. His knowledge of Subaru parts and service is impressive and so helpful when you call with a question or concern. He is able to articulate what the issue may be and offers a solution. His confidence in the service team and mechanics always puts my mind at ease. He also goes above and beyond whether it’s drawing a picture to help explain, , calling to give me status updates, or making repairs as convenient as possible. I can recommend him with full confidence.
5/22/2020
Shawn H. VERIFIED CUSTOMER
Tanner was great. He knew the problem and explained it well. He was very helpful. And he was right! I am Very satisfied! Thank you!
5/22/2020
Tani B. VERIFIED CUSTOMER
It was very convenient for you to come to my house to pick up perform the recall repair and bring my car back. Thank you very much. Seems like one good thing to attribute to the pandemic!
5/22/2020
Bernard M. VERIFIED CUSTOMER
No I just sent you a message to let you know why.Did you not get it
5/22/2020
Amanda C. VERIFIED CUSTOMER
He was friendly, knowledgeable, and by far the best service advisor that I’ve dealt with! He throughly explained the process of each service I was getting as well as kept me up date throughout my time there.
5/22/2020
Nancy P. VERIFIED CUSTOMER
Julian was very nice and helpful. His customer service was outstanding.
5/22/2020
Mj H. VERIFIED CUSTOMER
I’m excited as well. I feel completely taken care of every time I go to Bob Baker. Zach is AWESOME, consistently. Also Jeremy in collision has also been very friendly and always helpful. Oh and one more. Any forget, not sure of his name but I think he had a back and white skeleton mask. Caucasian, maybe mid-twenties short light colored hair..good guy too. Exceptional work Subaru Carlsbad! I’ll be trading in soon????????
5/22/2020
Patrick F. VERIFIED CUSTOMER
Brutally expensive hourly rate. Makes me want to buy a Honda so I never need a technician again. $165/hr is robbery, plain and simple.