James was great he kept me updated and I'm constant contact. Originally Ryan was suppose to help me he took my car in and he never got back in touch with me so I contacted you guys and James answered and stepped right in and took over. I couldn't have been happier.
10/9/2018
Trisha H. VERIFIED CUSTOMER
I was told it would be an hour away after looking at the video I seen a lot of employees standing around after an hour and a half I was told my car was ready
10/9/2018
Arizandy G. VERIFIED CUSTOMER
Delivered exceptional customer service!
10/9/2018
Juno S. VERIFIED CUSTOMER
Quick lane Javier gave me the best service answer my question I a professional way and a nice guy
10/8/2018
Tamara T. VERIFIED CUSTOMER
Our Family trusts Raceway to provide excellent service, and Mark does a great job of keeping us in the loop, and ensuring timely, and efficient service on all of the vehicles we have purchased from Raceway Ford.
10/8/2018
Emilio S. VERIFIED CUSTOMER
Great service thank you
10/7/2018
Lisbeth S. VERIFIED CUSTOMER
Javier was awesome and provided excellent customer service.
10/7/2018
Leonardo B. VERIFIED CUSTOMER
Great service, very professional individual.
10/7/2018
Racquel W. VERIFIED CUSTOMER
Fast great service
10/7/2018
Jennine K. VERIFIED CUSTOMER
Completely satisfied, work done in less time than I was told ..Thank You
10/6/2018
Sonia M. VERIFIED CUSTOMER
Thank you for a well service
10/6/2018
Xitlaly B. VERIFIED CUSTOMER
Javier was very polite and professional. Very pleased his customer service. He left me reassured that my vehicle was in good hands.
10/6/2018
Cristian N. VERIFIED CUSTOMER
James “Jim” was great at keeping me updated about my vehicle . Thank you Jim. Great customer service.
10/6/2018
Jeremy W. VERIFIED CUSTOMER
The main issue that was the reason for my service visit was not fixed due to there being no “codes” available to read. No other resolution was given or suggested other than bring it back when the problem gets worse.
However on the drive home from the dealership the problem occurred again.
I think now that no road testing was performed to replicate the stated problem. Instead a simple cursory scam was performed with no results or further research.
I question now if Raceway Ford Service dept truly wants to actually fix a problem that is well documented on the internet. Instead I’m still having problems with my new Ford.
10/6/2018
Jerry S. VERIFIED CUSTOMER
Had very good service today. I was told approx 1 hour wait was done before. Thank you
10/5/2018
Robb L. VERIFIED CUSTOMER
Very professional!!!
10/4/2018
Howard S. VERIFIED CUSTOMER
I was told that my vehicle needed to replace cabin air and I told him it had been replaced last March and I think the service technician tried to cheat on me. Otherwise the service was I think good. But honest system I don’t think so
10/4/2018
George S. VERIFIED CUSTOMER
Jim keep me informed on the progress of my truck and explained the repairs in detail . Jim is a asset to your service department. Thank you Jim .
10/4/2018
Michael H. VERIFIED CUSTOMER
Thomas was great with his help. Very cordial.
10/4/2018
Wayne C. VERIFIED CUSTOMER
Communication wasperfect and service managers were great. The issue was the technician that installed my tires did not fill the air correctly and my low pressure light came on while going home. All the tires were different and two were low. I was able to fill them at home, just not expected with new install.