Very professional and carried a good conversation. Did not push upgrades but recommended and stated benefits.
11/6/2018
Shearson N. VERIFIED CUSTOMER
Quick and courteous as usual!
11/6/2018
Amber S. VERIFIED CUSTOMER
Very attentive to my every needs and helpful with every question I had .
11/6/2018
Jonathan G. VERIFIED CUSTOMER
Excellent service
11/4/2018
Joseph C. VERIFIED CUSTOMER
Thomas gave great customer service and got my Ford Edge out on time.
11/3/2018
Lonnie K. VERIFIED CUSTOMER
Thomas did an excellent job getting our truck serviced. He kept us informed on the progress and the truck was completed in a timely manner.
11/3/2018
Chad C. VERIFIED CUSTOMER
Great job
11/3/2018
Gwendolyn S. VERIFIED CUSTOMER
Thomas **** Jr was truly awesome!!! He was very professional and gave me a discount on my next oil change because this one took a little longer than expected, I was extremely pleased with this young man and how amazing his service is. Everyone I came in contact with was super nice and the facility was clean and comfortable. I will definitely be returning for ALL of my oil changes. I couldn’t be happier with the service I received. Thank you!
11/3/2018
Ivahr J. VERIFIED CUSTOMER
Javier was awesome as with all of your service reps that I have met bringing my car to have serviced. Very polite, and always informative about what’s going on with not only my vehicle but all of the other patrons waiting. Huber thumbs up ???????? for your excellence in service. Thank you!
11/3/2018
Tamara P. VERIFIED CUSTOMER
By far the best customer service rep ever
11/2/2018
Elizabeth D. VERIFIED CUSTOMER
The service advisor was pleasant and very professional. 10 stars for him. Out of 10
11/2/2018
John N. VERIFIED CUSTOMER
Should recognize that you are there say boo or something.
Three people sitting and no recognition that a customer is standing there.
11/1/2018
Derrick K. VERIFIED CUSTOMER
Love the text communication!!
11/1/2018
Guillermo A. VERIFIED CUSTOMER
Thomas was great with following up with me and keeping in the loop. I hope he is there everytime I drop my car off. Awesome service
11/1/2018
Duane B. VERIFIED CUSTOMER
I have not installed it yet but it looks good to go
11/1/2018
Kathi T. VERIFIED CUSTOMER
Alan was very professional & personable, that mad me feel comfortable & confident. Thanks Alsn
11/1/2018
Jacqueline T. VERIFIED CUSTOMER
It runs a lot better thank you
10/31/2018
Amanda G. VERIFIED CUSTOMER
I asked if raceway still provides complimentary car washes and was assured they did. Asked for a car wash with service and isn’t receive one. I only get my vehicle serviced here, so that was a disappointment.
10/31/2018
Michael T. VERIFIED CUSTOMER
Second time he worked with me and he’s a credit to ford great service representative
10/31/2018
Larry D. VERIFIED CUSTOMER
The dealerships sold me a car that would not pass smog or did they do a smog before they put it on the lot for sale. Also the Carfax claimed that items were done that we’re not done to the car which I had to bring in to have fixed. It’s been a real mess from the very beginning. Dealership had my car for grand total of 22 days after I purchased it . I still need to bring it in to do the smog check.