Made my first oil job appointment for 9:00. They did not even start for over 2 in a half hours!! That was with an appointment!! Had question about issue was told by mechanic would need to make appointment. Did not wash truck had to ask and wait again. I spent less time buying this truck then in the quick lane oil change!! With appointment!! They should explain how appointments work there! If at all possible I will not return to service my truck there! I had given good feedback about my purchase of this truck, but the service department is definitely lacking customer service! William Cooper was as helpful as he could be.
1/1/2019
Charles A. VERIFIED CUSTOMER
They are a very nice bunch of guys always seem to be willing to help and fix your problem.
1/1/2019
Michael M. VERIFIED CUSTOMER
awesome
1/1/2019
Chad S. VERIFIED CUSTOMER
Whole team was great
1/1/2019
Adam R. VERIFIED CUSTOMER
Great service and friendly workers. Did the job perfectly!
12/31/2018
Juan P. VERIFIED CUSTOMER
My experience was awesome great work guys
12/31/2018
Jerry R. VERIFIED CUSTOMER
William was very professional, helpful and friendly.
12/30/2018
Jerry H. VERIFIED CUSTOMER
Mike McFarland is the go-to-guy..top notch professional. He's a real pleasure to have as a service manager...he deserves a raise!
12/30/2018
Michelle R. VERIFIED CUSTOMER
Always helping and going out of his way for a wonderful non sstreesful situation.
12/30/2018
Maria F. VERIFIED CUSTOMER
He was thorough in his explanation of the recommendations and provided a speedy and friendly check out,
12/30/2018
Steve D. VERIFIED CUSTOMER
Outstanding service and a very pleasant staff.
12/30/2018
Constance L. VERIFIED CUSTOMER
Simply one the best. Mark is an outstanding representative of Raceway Ford. He is the reason we have bought 2 cars from your dealership since 2012.
12/30/2018
Gilbert L. VERIFIED CUSTOMER
Great service experience skills. Will be back to see him next time.
12/30/2018
Paul T. VERIFIED CUSTOMER
They were very good about answering all my questions.
12/29/2018
Maria M. VERIFIED CUSTOMER
“PROFESSIONAL!”????
12/29/2018
Tammy G. VERIFIED CUSTOMER
Will has great customer service skills and I appreciate his updates on the service of my vehicle. He was not too pretentious which I appreciated and only told me what I needed to know.
12/29/2018
Rosalba L. VERIFIED CUSTOMER
Great customer Service!????
12/29/2018
Steven L. VERIFIED CUSTOMER
My vehicle was ready much sooner than I expected.
12/29/2018
Katherine R. VERIFIED CUSTOMER
Nice people and service completed in the time frame I was given. Would definitely return to Raceway Ford for any future service needed on my vehicle.
12/29/2018
Jorge P. VERIFIED CUSTOMER
Juan was extremely professional. He was on point with my vehicle's maintenance.