Service advisor tried to up sale me. My vehicle was covered by a warranty and he showed me a warranty that didnt cover my car,I had to show him the correct extended warranty. He also charged me for a diagnostic that should have been covered by the warranty.
7/4/2019
Andres V. VERIFIED CUSTOMER
Service advisor tried to up sale me. My vehicle was covered by a warranty and he showed me a warranty that didnt cover my car,I had to show him the correct extended warranty. He also charged me for a diagnostic that should have been covered by the warranty.
7/4/2019
Krysti B. VERIFIED CUSTOMER
He was very polite. Took care of all my needs
7/4/2019
Daniel R. VERIFIED CUSTOMER
Thank you for providing an excellent customer experience.
7/4/2019
Louis M. VERIFIED CUSTOMER
I like going to the quick lane at raceway ford because they get me in-and-out and do a very thorough job.
7/4/2019
Richard M. VERIFIED CUSTOMER
Thomas was great. He understood what I needed for my truck and was very professional.
7/3/2019
Dominic A. VERIFIED CUSTOMER
Fast service, really nice
7/2/2019
Rick S. VERIFIED CUSTOMER
They did a great job. The alignment was perfect my steering is perfectly straight-up-and-down and I tthank them for that.
7/2/2019
Marlene C. VERIFIED CUSTOMER
Friendly staff
7/2/2019
Daniel D. VERIFIED CUSTOMER
Javier was very informative and very helpful
7/1/2019
Stephani H. VERIFIED CUSTOMER
Javier Fernandez was professional & polite
6/30/2019
Sandra C. VERIFIED CUSTOMER
Good service Javier was very nice
6/29/2019
Matthew R. VERIFIED CUSTOMER
Service was great
6/29/2019
Jasneth C. VERIFIED CUSTOMER
Great service, Alan was quick to respond and helped answer any questions that I had.
6/29/2019
Theresa C. VERIFIED CUSTOMER
Will be waiting for survey...
6/29/2019
Perry R. VERIFIED CUSTOMER
Very helpful
6/29/2019
Cynthia G. VERIFIED CUSTOMER
Thomas was great. He explained what was done and also what upcoming things I should prepare for.
6/28/2019
Franklin W. VERIFIED CUSTOMER
I’ll comment when I get the survey from the manufacture thank you