I am very satisfied with the quality of work They did my brakes super fast I’m impressed thank you so much
7/11/2019
Norman L. VERIFIED CUSTOMER
The overall service yes. The issue I have is I was told the positive post on my 2016 flex was not an available part to only find that there is a part number available in which I bought. Hard to trust auto shop recommendations as it is. I was told to fix this issue I would have to buy the whole positive battery harness plus labor for 600.00 what a rip off. I bought the genuine ford part for 33.00 my labor time 15 minutes. I’m glad I’m a car guy because I could of gotten ripped off.
7/10/2019
Stephen O. VERIFIED CUSTOMER
I am very happy with the service I received from Mike McFarland at Quick Lane service at Raceway Ford. He went above and beyond to help with a tire warranty issue just as if he was selling all brand new top of the line tires. Mike and the other guys there, Thomas, Javier, and the techs deserve a big pat on the back.
7/10/2019
Jeff L. VERIFIED CUSTOMER
Great service
7/10/2019
Jesse D. VERIFIED CUSTOMER
Overall, my experience went very well and I was given everything I needed to know what was good and bad from my car.
As well as letting me know the most important maintenance needed today and what could can be done at a later date.
Javier was very polite and knowledgeable as well.
7/10/2019
Kile S. VERIFIED CUSTOMER
Outstanding as always!
7/10/2019
Donald W. VERIFIED CUSTOMER
I really appreciated all the information regarding the condition of my car. Javier was really thorough in the suggestions he made. He took his time to explain issues of concern. He is very efficient and personable. A job well done, I will definitely return to this quick lane and ask for his help. What a valuable service provider!
7/10/2019
Rmanpo C. VERIFIED CUSTOMER
I was concerned with the issue of my transmission giving me trouble. I had it serviced by your mechanic just a couple of months ago. I believe they did something that created my transmission to act up? Maybe not adding enough transmission fluid? I would hope someone from management would look deeper into the situation and give me feedback? Thank you!
Armando Corral
7/10/2019
Devonna T. VERIFIED CUSTOMER
It's really nice to have such honesty in service repair! You guys rock!!
7/10/2019
Paul O. VERIFIED CUSTOMER
My vehicle was held for 4 days and nothing was done to it. I was told that i would be getting a call determining if my vehicle qualified for the airbag recall....never happen
7/10/2019
Sarah L. VERIFIED CUSTOMER
Javier was great, he took care of our car and communicate the vehicles progress during the service.
7/10/2019
Keith A. VERIFIED CUSTOMER
I was taken care of, no problems. All questions were answered. Thanks
7/9/2019
Gary L. VERIFIED CUSTOMER
Excellent service repair done well always friendly attitudes.
7/9/2019
William H. VERIFIED CUSTOMER
They got me in and out quickly and with a great attitude.
7/9/2019
Jianbo W. VERIFIED CUSTOMER
very good
7/9/2019
Daniel R. VERIFIED CUSTOMER
Although I appreciate I am being refunded the price of the cabin filter and the labor cost. It now makes me question the accuracy of recommended services by the techs. I rely on the techs to make certain my vehicle is running at as it should and when I feel something is being sold to me unnecessarily that’s where I have to question if my vehicle would be better served elsewhere?
7/9/2019
Kathaleen G. VERIFIED CUSTOMER
Do NOT contact me. I will be discussing with Detroit.
Thank You
7/9/2019
Bart H. VERIFIED CUSTOMER
Very timely and friendly service! Thanks!!
7/7/2019
Rebeca G. VERIFIED CUSTOMER
excellent service and very helpful representatives