Raceway Ford Auto Repair Service Center

Yes the service was excellent communication was excellent very professional an friendly i would definitely come back here for service and recommend Raceway Ford Javier was a gentleman

This time, Thanks

Problem persists. Rescheduled for service

Thanks Javier,great service as bormal????????

He was able to help me out to get the work done on my truck that I need and back to me by the end of the day so I was able to get back to work the next day

Really happy with costumer service that javier provide.10/10

I WAS COMPLETELY SATISFIED WITH MY SERVICE HOWEVER I WAS SURPRISED THAT I DID NOT RECEIVE A COURTESY CAR WASH.

Courteous, helpful, and knowledgeable. Answered any and all questions asked. Great experience.

Javier is always helpful and informative.

Mike and his crew are unmatched. I've been coming to Fast Lane Riverside for my 2013 Ford Taurus Limited fo 7+ years and always get Top Notch service. Mike is Awesome! I'll never go anywhere else!!

Good Job Mke!!!!!!

Professional service and convenient shuttle service via Lyft.

Javier was very professional and took care of me like family.

Went to the quick lane for oil change and tire rotation and they said my lug nuts were bad and tried to charge me $210 for a new set of lugs. Total ripoff!

Javier Fernández Did a great job

Javier was very kind and attentive

Javier was amazing he answered all my questions and provided me with excellent customer service he made me feel like a good friend... awesome job Javier!????????????????

I'm very satisfied wit Javier Fernandez

The Sales person Juan, the manager Eric (?), the Quick Bay (?) workers were excellent and went far beyond their normal duties. We purchased the vehicle less than a week before when we brought it back in because we found pink fluid in our garage. The service person we were dealing with Mark said there was nothing he could do - that we would need to bring the truck in the following Friday. We already had a vacation planned beginning the Wednesday before the Friday. Mark wouldn't even send a service person out to diagnose what was leaking. He finally suggested we take it over to the Quick bay (?) - I know that isn't the correct name. But they were very helpful with one of their counter people coming out to diagnose the issue as a problem with the coolant system. Because the truck is a diesel, he indicated that it wasn't something that they could fix and one of them suggested I speak with Eric. He was very nice and agreed to look at our car today (Monday), and if they cannot repair it in time to get us a rental. Very pleased with the service from Juan, Eric, and the Quick gentlemen. They treated us with respect and acknowledged that we had just purchased a $58,000 vehicle with a bumper to bumper warranty - and that Raceway Ford had some responsibility in making us happy. The service people we dealt with acted like there was nothing they could do, we purchased the vehicle, and they had no more obligations where we were concerned.

Mark fixed the one recall and ordered the part for the second recall and will contact me when the part is in. He said it was on back order.