He was helpful and came and found me when he had a question.
5/6/2021
James S. VERIFIED CUSTOMER
Thomas helped me with the purchase of tires for my car. He was knowledgeable and provided great customer service.
5/6/2021
Quahari B. VERIFIED CUSTOMER
The service was good and quick; however, I’m used to receiving a 10, 15, or 20 point inspection with my oil change.
5/6/2021
Debra T. VERIFIED CUSTOMER
Mark Aceves was very polite and professional. He made my experience very pleasant. Thank you Mark.
5/5/2021
Deedra C. VERIFIED CUSTOMER
I started the process of getting my car diagnosed and repaired about six weeks ago. I understand that there are problems getting parts due to supply-chain delay, but the process was very long. I certainly do not blame Mark or Raceway Ford for the delays, however I do think most clients would like to know from the beginning about how long the process will be. It would also be helpful to make contact every few days to let the customer know what is happening and what they can expect in terms of time-lines. I am very satisfied that my car was repaired correctly and with quality parts. Mark was always helpful and courteous. He took time to explain what was happening and his quotes were accurate. Thank you
5/5/2021
Francis G. VERIFIED CUSTOMER
Excellent service
5/5/2021
Genaro I. VERIFIED CUSTOMER
Mike did a great job helping me thanks!!!
5/5/2021
Chris R. VERIFIED CUSTOMER
Thomas is always very helpful and professional because of Thomas I will keep returning to this establishment
5/4/2021
Sean V. VERIFIED CUSTOMER
Mike and his crew , stellar as always
5/4/2021
Jennifer L. VERIFIED CUSTOMER
Excellent customer service thank you for always taking care of me
5/4/2021
Robert B. VERIFIED CUSTOMER
15.00 dollars for a fuse is very excessive!
5/4/2021
Goerge R. VERIFIED CUSTOMER
Good job
5/4/2021
Steve L. VERIFIED CUSTOMER
Great job done by Mike. Very satisfied.
5/1/2021
Hugo C. VERIFIED CUSTOMER
Buen servicio muy amables y rápidos ????????
5/1/2021
Cody M. VERIFIED CUSTOMER
The customer service was great
5/1/2021
Geanie S. VERIFIED CUSTOMER
First of all ...my name is Jeanine...NOT...Geanie!!! I ask Mark ti please correct that mistake...he said he couldn't...that is very upsetting for Raceway Ford to call a person by an incorrect name!!! I am. Very dissatisfied customer and I will NOT be returning to have any service dine for my car in the future!!!! The service Representative Mark...is a horrible representative for your company!!!! He has NO compassion for the customers!!!!
5/1/2021
Roger P. VERIFIED CUSTOMER
Javier was simply amazing and knowledgeable. Thank you very much for all your help
5/1/2021
Kenneth P. VERIFIED CUSTOMER
Waited nearly 3 hours for a basic service. Drain plug was leaking, did not have any in stock, first parts run resulted in the wrong plug and a second parts run was made. Waisted my entire morning.
5/1/2021
Brian K. VERIFIED CUSTOMER
He’s very polite and extremely communicative. Amazing worker. Took good care of me and I’ll return again because of him.