Thanks again.
Straight forward
Completed in a timely manner.
No excuses.
4/10/2021
Bill S. VERIFIED CUSTOMER
Javiar, did a great job. I booked an appointment for service online. I received confirmation that stated i would receive a call from someone from raceway. No call. So the day of service i called three times prior to appointment. Every time over 15 min on hold. When i got there late Friday afternoon a long way from home no appointment. Javiar took all of that and made me smile. Best part was he kept his cool and made me feel like he cared.
4/10/2021
Peter E. VERIFIED CUSTOMER
Great customer service!!
4/10/2021
Martin F. VERIFIED CUSTOMER
Mark was professional and his customer service and demeanor were exemplary.
4/10/2021
Keith B. VERIFIED CUSTOMER
The guys at the Quick Lane ALWAYS get it right! Top tier customer service. No one does it better then Mike, Thomas and Javier. A quailiry team.
4/10/2021
William S. VERIFIED CUSTOMER
I was very satisfied with Javier's Fernandez conduct and efficiency he got me in and out very quickly and I was very satisfied with the service that was performed this was the third time I came back and I'll come back at 4 thank you very much
4/10/2021
Christina T. VERIFIED CUSTOMER
Diagnostic costed way to much. The majority of shops only charge between $60-75. Labor costs is more expensive then local shops. I still don't trust dealer mechanics. I will only bring my car to a dealer is if I absolutely have to.
4/10/2021
Thomas F. VERIFIED CUSTOMER
Thomas is the most on point advisor I've ever dealt with. He's earned all my business
4/9/2021
Marco O. VERIFIED CUSTOMER
Awesome service. I felt very confident with the service & Thomas made it easy and comfortable to get the best service
4/9/2021
Mary K. VERIFIED CUSTOMER
Very surperb services and cordial.
4/8/2021
Charles J. VERIFIED CUSTOMER
I ‘m overly excited to convey my utmost satisfaction in the overall service received from Mr. Javier and the person that performed the service on my 2017 Ford Escape.
C Johnson
4/8/2021
Robert R. VERIFIED CUSTOMER
I was satisfied with the service & price. But it took about twice as long as I was told it would with an appointment. So the Works time should be estimated better.
4/8/2021
Marisol S. VERIFIED CUSTOMER
Thomas was very helpful in explaining and always kept in contact with me while my vehicle was getting worked on. Thank you very much
4/8/2021
Mary M. VERIFIED CUSTOMER
I appreciate Raceway Ford. Mark is always so helpful and I trust him to take care of whatever my car needs
4/8/2021
Stephanie S. VERIFIED CUSTOMER
Good, kindly service.
4/8/2021
Jose G. VERIFIED CUSTOMER
Javier was great got me in and out as soon as posible
4/8/2021
Michael K. VERIFIED CUSTOMER
It was only a recall but he helped me out answered all questions was very professional and he made sure my wife and I didn't have to wait long. Thank you Matthew Baker.
4/7/2021
Vincent R. VERIFIED CUSTOMER
Although unable to determine the cause of my warning, they were courteous and responsive. They were honest about the planned schedule of my work, kept me informed throughout the process
4/6/2021
Lalo V. VERIFIED CUSTOMER
Thomas went beyond in customer service and satisfaction. I really appreciate his personal interest in caring for his customers. Thanks for hiring excellent people who go beyond!!!!!!