Excellent customer service. Friendly professional and caring.
4/1/2026
Tim R. VERIFIED CUSTOMER
Had to take the truck back the next morning because it was leaking from the drain plug. Mechanic got grease all over the driver seat. Wait time was much too long. All issues have already been addressed by Mike, the mod with quick lane. No need to contact me.
4/1/2026
Justin N. VERIFIED CUSTOMER
I called multiple times from 9 to 1 this past Monday to try and get a hold of him to check on the status of my car. I had to talk to a different agent and even when they said he was at his desk and transferred me over to his line he still never answered. He also gave me a different price before I came to get my car. $40 dollars was tacked onto I can understand a quoted price being different. But the price suddenly changing from when they told me my car is done to when I arrived seemed weird. Also he wasn't there when I came to pick up my car. I worked at a car dealership before, Acura 101 West. I understand it can be busy and hectic, but 0 communication and a price change is a terrible experience. Ask yourself or ask him if he would want that experience would when you're without your car. Treat others especially your customers how you would want to be treated
4/1/2026
Oscar C. VERIFIED CUSTOMER
Perfect.
3/31/2026
Craig W. VERIFIED CUSTOMER
Great service experience. Keep up the great work.
3/31/2026
Daniel L. VERIFIED CUSTOMER
Kris was great. Service was great! 5stars!
3/31/2026
Kirk G. VERIFIED CUSTOMER
Great service
3/30/2026
Rosana L. VERIFIED CUSTOMER
Mike and most especially Thomas is the best in town. They are very professional and caring on my needs. They are pure asset to the company.
3/29/2026
Jorge M. VERIFIED CUSTOMER
Javier is always so helpful that is why I always keep service to my vehicle there!
3/29/2026
Jack M. VERIFIED CUSTOMER
I paid for an oil change, tire rotation, and inspection on march 26, 2026. I also bought 13 lugnuts as was recommended by the dealership. When I got home from the dealership I discovered that my front right wheel only had 2 lugnuts attached, and every lugnut that was still on the vehicle was so lose that I could fully remove them with two fingers. I am extremely disappointed, as this could have killed me and other people while I was driving with lugnuts that were not even torqued.
3/27/2026
Wayne O. VERIFIED CUSTOMER
Craig did a great job informing me of the progress on the repairs on my vehicle and intaking and completing what I needed done. I appreciate his help.
3/27/2026
Paul C. VERIFIED CUSTOMER
Thomas Fraser is the best.
3/27/2026
Corazon M. VERIFIED CUSTOMER
As a teacher, they made my car getting serviced a breeze !
3/26/2026
Paula N. VERIFIED CUSTOMER
Javier always provides wonderful Customer Service and never ignores any of our concerns. We absolutely appreciate how much we are valued at Quick Lane.
3/26/2026
Rogelio B. VERIFIED CUSTOMER
It was great and insightful.
3/26/2026
Elizabeth G. VERIFIED CUSTOMER
Javier is always friendly and helpful and makes me feel valued as a customer.
3/25/2026
Marjorie L. VERIFIED CUSTOMER
Kris was very thoughtful knowledgable and definitely determined to help me through a very long difficult time while I got my car fixed it took much longer than we expected. My car is repaired working well and I thank Kris for getting it done.
3/25/2026
Antoinette J. VERIFIED CUSTOMER
K
3/25/2026
Manuel R. VERIFIED CUSTOMER
Service is always great!! Javier is always informative.