West Hills Honda Auto Repair Service

Very happy with service tod6.

I felt completely comfortable and taken care of. It was the best experience that I have ever had at any dealership.Thanks to Thomas!

Thomas was very friendly and efficient and helpful.

Austin did a very good job and I would ask for him the next time my car needs service.

Why won't u people return my 5 calls??!!

Thomas spent time with me answering some questions I had and I really appreciated it. Thanks!!

Andrew was great! I was very happy with the service today! Thanks!!

Great service

Excellent service as always, and Ricky was awesome.

Thomas made sure we were taken care of in a timely manner knowing I had my kiddos with me. Thank you.

Long story but will give a brief summary, They replaced a part that cost me 2000.00 and it wasn't even the problem, brought car back and spent another 1200.00 to fix and yet they did not complete my car. They said I turned down a fuel injection cleaning which we never even talked about, I told them to do everything that was needed for the 120,000 mile check up, my daughter went to pick up the car, was handed a receipt saying I turned down the cleaning and also she drove out with yet another light on for her tire pressure monitoring system. I've spent so much money here for what? Your suppose to be professionals. I take my car here so backyard mechanics don't diagnose wrongly and hence I'm not paying for crap that I didn't need to begin with. How is any kid that's 20 suppose to afford repairs like this? I've been around long enough that I can say they mis-diagnoised the problem to begin with. I just wish I would have kept the old parts to prove this but it is what it is now. I'm more upset that they did not finish what they started and feel they didn't have time to service the car properly. I'm the father and I'm worrking in California so I can't really do anything to help. I'm just really upset, 3200.00 later, it should leave there in correct running order.

Very clear communicator.

He was fantastic. Very accommodating. Concerned about my wait. Offered another drink. Keep him! He’s good at customer service.

You do not honor the extended warranty that I have with you

Thank you

Andrew was super nice and carried my stuff out to my car! Thank you!

Thomas was courteous, helpful and very professional. Thank you very much.

10 out of 10 customer service from Thomas!

Professional and courteous welcome and discussion about my car and maintenance to be performed. Well done as usual at West hills Honda! Keep up the good work!

Everything was explained to my satisfaction and was done in a timely manner