This is my first experience with Mazda. He was professional and excellent service.
2/24/2019
Valerie . VERIFIED CUSTOMER
Chris is very friendly and professional. I appreciate his good humor and efficient service. Thank you.
2/24/2019
Nathaniel W. VERIFIED CUSTOMER
Colin was on top of it the whole time. From the moment I dropped my car off, he recognized me from a previous visit and was very proactive with updates on my car and even explained the diagnosis of my car. Great job.
2/24/2019
Christopher C. VERIFIED CUSTOMER
Great service
2/24/2019
Randle D. VERIFIED CUSTOMER
It was a pleasure to work with Colin.
2/23/2019
Paul E. VERIFIED CUSTOMER
I felt important as a customer
2/23/2019
Jordan M. VERIFIED CUSTOMER
Cole was awesome to work with. I want to work with him on all service calls.
2/23/2019
Patrick S. VERIFIED CUSTOMER
Kelsi was incredibly helpful as always!
2/23/2019
Tom R. VERIFIED CUSTOMER
Great customer service!!
2/23/2019
Tara M. VERIFIED CUSTOMER
Christoph Waggoner was very personable, attentive, professional, and provided excellent customer service. I was impressed with how quickly and efficiently my vehicle service was completed. Overall, I’m extremely satisfied with my experience at West Hills Mazda.
2/23/2019
Nancy D. VERIFIED CUSTOMER
Great doing business with West Hills Mazda!
2/23/2019
Champee S. VERIFIED CUSTOMER
Chris was an absolute gem from beginning to end. He kept excellent communication with me while in your care. When u went to pick my CX-9,he explained everything that was done to it in such a way that I could understand. I would definitely come back again.
2/23/2019
Jennifer T. VERIFIED CUSTOMER
Ronnie was very helpful and always kept me in the loop of what was happening with my car. If he told me that he was going to check something out for me, he did it and quickly. Great service advisor.
2/23/2019
Jessica D. VERIFIED CUSTOMER
Jesse was wonderful. Friendly and polite. Made sure all my questions were answered.i wasn’t overly impressed with John oerller. He is abrupt and rude. Another customer, Brenda was helping him. That said he was pretty rude to him also. I mistakenly thought I had coverage for battery with all the packages we bought. I had replaced it at Firestone as my truck was dying. John pointed out how expensive the battery was . Then pointed out “ looks like they even stuck you for a donation. That was inappropriate. Then kept saying it wasn’t replaced with a motor craft (?) battery and they won’t cover it. After all that he said they don’t cover batteries. By the way he said it, it appeared he took delight in telling me that I couldn’t go anywhere else for my oil changes. Between our sales experience and service I really don’t want to deal with the Ford dealership.
2/22/2019
Joyce S. VERIFIED CUSTOMER
Everyone was great. Got the job done quickly.
2/22/2019
Christopher B. VERIFIED CUSTOMER
A pleasure to work with.
2/22/2019
Shasta C. VERIFIED CUSTOMER
Kelsi was fantastic. Very thorough, very positive and helpful. I’ll make a point to come back to her. Thanks so much!
2/22/2019
Jennifer . VERIFIED CUSTOMER
Kelsi was phenomenal. Great customer service, even after I had To stand around with no one to help. She needs a raise.