She was nice, informative and helped get me in and out fast.
2/28/2019
Jennifer B. VERIFIED CUSTOMER
She was awesome at her job!!!!!
2/28/2019
Bill T. VERIFIED CUSTOMER
Excellent service from the young guy!
2/27/2019
Ray B. VERIFIED CUSTOMER
Kelsi did a great job making sure my service was handled professionally and personally.
2/27/2019
Anthony S. VERIFIED CUSTOMER
Excellent customer service
2/27/2019
Kimberly K. VERIFIED CUSTOMER
Excellent service. It was apparent to me that customer satisfaction is important to Max and to West Hills Auto Group.
2/27/2019
Robert D. VERIFIED CUSTOMER
He was professional, courteous, and helpful.
2/27/2019
Eric S. VERIFIED CUSTOMER
I believe that Ron must be new as he didn’t know answers to questions. Normally the vehicle is vacuumed out and was not done this time. I also asked for tire rotation and this too was not done but was checked as being done but was not. Feel free to contact me if you have any questions.
Eric S
2/26/2019
Larissa L. VERIFIED CUSTOMER
Colin was very helpful and got me in for an oil change with no appt!
2/26/2019
Jeffrey C. VERIFIED CUSTOMER
Twas an all day appointment. I stayed on site due to the nature of th vehicle problem. He kept me regularly apprised of the progress. He was polite. Went almost ‘ overboard’ in making sure everything I needed was offered, more than once. Committed to building a relationship. Well done.
2/26/2019
Michael D. VERIFIED CUSTOMER
Cole was great about communicating with me during the service, went out of his way to drive me to my rental car when the courtesy driver was delayed, and stayed late so I could pick up my vehicle after it was completed! A+++
2/26/2019
Harold A. VERIFIED CUSTOMER
Kelsi is very pleasant and thoughtful. One of the best service writers I have had at West Hills Ford.
2/26/2019
John J. VERIFIED CUSTOMER
Colin was very Professional, knowledgable, understanding and it was a pleasure to work with him. Thank you for the great service and thank you to the mechanic who did the work. My truck sounds so much better and runs properly again!!
2/24/2019
Jerry O. VERIFIED CUSTOMER
Thank you
2/24/2019
Fernando P. VERIFIED CUSTOMER
Ronnie was absolutely amazing, very professional and ready to answer all my questions. He gave me ease of mind, knowing my vehicle was in the right place, being taken care of by the right people. The rental staff was also very efficient and as Ronnie, superb customer service! 5 stars!
2/24/2019
Thomas B. VERIFIED CUSTOMER
Kelsi was very informative and kept me completely updated on the status of my vehicle. She was polite, courteous and made me feel completely assured that everything was being done with complete professionalism. I am very happy with the work that was done and have nothing but good things to say about the service department. Thank you.