Sarah was awesome today. She communicates well, she’s professional, courteous and I hope she is around for a long time.
Thanks Sarah!
6/27/2019
Ruth M. VERIFIED CUSTOMER
Very thorough and polite
6/27/2019
Kenzie H. VERIFIED CUSTOMER
Super great service and everyone was professional and very easy to talk to! Definitely will come back to Mazda
6/27/2019
Julian L. VERIFIED CUSTOMER
- Real helpful
- Followed up in timely manner
6/27/2019
Steven M. VERIFIED CUSTOMER
Brenda is great
6/27/2019
Daniel E. VERIFIED CUSTOMER
My service representative Sarah did an amazing job I don’t blame her for anything don’t take me wrong. I took my car to you on Friday 7th because the A/C wasn’t working and told them that my personal mechanic told me that I needed to replace the a/c compressor but since I have warranty through prottective I knew they will cover that fix. So after one day Sarah called me saying that the compressor wasn’t the problem that they needed to do more inspection to find the problem. Monday 17th, ten days after I dropped my car you guys finally say that you found that the problem was the a/c compressor as I told you guys on the day I dropped my car to you. So my problem is that I got charge $380 because the diagnostic of the car took more than what is covered by prottective. I have bought 3 cars from you on the last 15months and I have had only good experiences with ford Bremerton but I’m not happy being charged for extra labor because the diagnostic took more than what was cover by prottective.
6/26/2019
Kamal N. VERIFIED CUSTOMER
Excellent
6/26/2019
Robert J. VERIFIED CUSTOMER
Brenda is very attentive and informative. She is wonderful to work with!
6/26/2019
Clifford B. VERIFIED CUSTOMER
But it took a lot long than I thought it could too. I was not kept in the loop on what was going on.
6/26/2019
Randy G. VERIFIED CUSTOMER
I like it the way it is now
6/26/2019
Dale J. VERIFIED CUSTOMER
Kelsi was very nice and professional.
6/26/2019
Steve J. VERIFIED CUSTOMER
Always a pleasure working with Brenda
6/25/2019
Brian L. VERIFIED CUSTOMER
Thank you
6/25/2019
Karen R. VERIFIED CUSTOMER
Besides good car service, I particularly enjoyed the gentlemen who picked me up to get my vehicle, what a delightful man!
6/25/2019
Galen S. VERIFIED CUSTOMER
Maybe Cole could have called me when service was complete to explain the diagnostics, the service completed and the very substantial invoice amount. I received invitation to pay, but it seems like explanation of service detail should precede payment request. Galen
6/25/2019
Ralph C. VERIFIED CUSTOMER
I was not happy for multiple reason. I also left two messages for Scott the GM, and did not get a call back.
6/25/2019
Richard N. VERIFIED CUSTOMER
I like your new facility
6/25/2019
Jessica N. VERIFIED CUSTOMER
Service was prompt and courteous. In informing me about repairs, I appreciated the honesty about needing future service without any pressure. I am already planning my tire replacement with Mazda in the near future.
6/25/2019
Justin V. VERIFIED CUSTOMER
Max is the best I will only use him for my car servicing needs