Kelsi is the BEST! I so appreciate her proactive communication.
7/3/2019
Nathaniel W. VERIFIED CUSTOMER
Sarah was excellent. Everything from being on top of contacting the warranty company to keeping me updated with the status of my truck. Job well done.
7/3/2019
Bill B. VERIFIED CUSTOMER
Superb as usual. Updates by phone and quick turn around were exceptionable. Have a great Fourth!! ????
7/3/2019
**** B. VERIFIED CUSTOMER
Though the visit went longer than estimated, an unplanned repair was done on a faulty part that I asked how to fix myself. Fortunately, the part was on-hand and the fix was made.
7/3/2019
Erica D. VERIFIED CUSTOMER
Max was extremely professional and went above and beyond.
7/3/2019
Charles T. VERIFIED CUSTOMER
I was surprised by the high price when I first brought the C-Max in.
7/3/2019
Samuel C. VERIFIED CUSTOMER
Good service
7/3/2019
Richard W. VERIFIED CUSTOMER
She was a pro, my truck needed repairs and she go the help I needed and early. She kept me informed of the progress she was great to work with
7/2/2019
Loyd O. VERIFIED CUSTOMER
Kelsi was great! I will be back.
7/2/2019
Adrian B. VERIFIED CUSTOMER
i am very satified with the services of brenda dunn and ford motor company. I will return in the near future. Thank you.
7/2/2019
Derek S. VERIFIED CUSTOMER
Customer service was excellent. Great communication.
Just incredibly disappointed that the cost to make repairs
Is so outrageous and that the dealership where car was purchased
Can’t even reasonably be repaired by Ford experts and I’m forced to have to take it somewhere else. A quote of 5500 is outrageous.
7/2/2019
Linda M. VERIFIED CUSTOMER
Thank you Kelsi for answering all my questions. Also to the lead mechanic thank you for being so thorough.
7/2/2019
Jay L. VERIFIED CUSTOMER
Very personable and easy to work with!!
7/2/2019
Fred S. VERIFIED CUSTOMER
Cole was fantastic! His customer service skills were exceptional and his continuous updates throughout my scheduled maintenance was commendable. Keep up the great customer focus!
7/1/2019
Dianne J. VERIFIED CUSTOMER
Absolutely. Colin was helpful, friendly, and very responsive when I had questions for follow up.
7/1/2019
John S. VERIFIED CUSTOMER
She tried to keep me updated on my vehicle, she would return my calls the same day.
6/30/2019
Jessica N. VERIFIED CUSTOMER
Max was incredibly responsive and got me scheduled for service immediately. I really appreciate his honest recommendations and will definitely be coming back.
6/30/2019
Steven C. VERIFIED CUSTOMER
Excellent service and very professional service by Colin.
6/30/2019
Carl W. VERIFIED CUSTOMER
Sarah was amazimg to deal with and is exceptional at her job. She took care of the warranty company for me and kept me in the loop on all aspects. I wish all dealerships handled business the way she did. Thanks Sarah
6/30/2019
Jessica M. VERIFIED CUSTOMER
I appreciate Cole’s attention & helpfulness. We had a great experience at West Hills.