I am very pleased with the service, assistance and patience provided by Kelsi, and I look forward to working with her in the future, should the need arise.
7/11/2019
Joe A. VERIFIED CUSTOMER
Kelsi was professional and very thorough. Though the diagnostic did not find a problem, I feel confident every effort was made to investigate the issue. I would not hesitate to come back for future needs.
7/11/2019
Alan S. VERIFIED CUSTOMER
Working with Brenda was good. I cannot realistically be expected to be all happy wit spending over $300 with so little to show for it
7/11/2019
Abe P. VERIFIED CUSTOMER
I commend for Ms Dunn for excellent service n support
7/11/2019
Alan S. VERIFIED CUSTOMER
West Hill Ford finished a problem that Bickford Ford couldn’t find! It took West Hill 4/12 hours that Bickford couldn’t find in 2 1/2 weeks! Sarah kept me in the loop the whole time with calls and texts! If I lived closer,West Hill would get all my Fords business! Thank you!
7/11/2019
Gregory L. VERIFIED CUSTOMER
Great customer service by Kelsi. Responsive, respectful and very pleasant to talk to. A++ employee!
7/11/2019
Elmer H. VERIFIED CUSTOMER
Received the expected outcome...Sarah made sure to took care of all the details
7/10/2019
Earl G. VERIFIED CUSTOMER
Glad that they could squeeze me in earlier than scheduled so I could make it to a ferry to Vashon Island.
7/10/2019
Lawrence A. VERIFIED CUSTOMER
Max Handled our issue quickly and in our best interest
7/10/2019
Jennifer H. VERIFIED CUSTOMER
I have had my 2000 Ford Focus serviced at West Hills Ford for many years, and value the honesty and integrity of your service department.
7/10/2019
Jason M. VERIFIED CUSTOMER
Kelsi is a super star!
7/10/2019
Sonnet S. VERIFIED CUSTOMER
Great service - I will come back if I have anymore issues!
Thank you ????
7/10/2019
Kelly . VERIFIED CUSTOMER
Completely disappointed in my experience with the service department. They did not fix a single issue I brought my car in for, even when they kept my car overnight! And of course I was still overcharged for absolutely no work.
7/10/2019
Keri L. VERIFIED CUSTOMER
Thank you for taking good care of our vehicles
7/10/2019
Glendon D. VERIFIED CUSTOMER
Great staff, very helpful and accommodating. Wonderful service. Couldn’t have asked for more.
7/10/2019
Katie G. VERIFIED CUSTOMER
It was really helpful that he went and got my complimentary smoothie for me, as I was there with my young baby.
7/10/2019
David H. VERIFIED CUSTOMER
Work was done quickly and efficiently. The woman checking me in/out did a great job!
7/9/2019
James B. VERIFIED CUSTOMER
They were very professional, friendly and accommodating.
7/9/2019
Mark M. VERIFIED CUSTOMER
Was disappointed that my key was damaged while being copied, but Kelsi was great.
7/9/2019
Stephanie R. VERIFIED CUSTOMER
Max was incredibly helpful and friendly. He knew this was my first time at this location and he took the time to show me around and explain the process of everything.