Brenda was fantastic. Very friendly. I arrived in a pretty crabby (unrelated to the vehicle) and she was able to put me at ease and made the experiance very good.
6/29/2019
Louise Y. VERIFIED CUSTOMER
Brenda had the problem fixed in less than ten minutes by having a technician reset the notification for service. Cheyanne was amazing when I called for service she gave me an appointment within the hour. Great setvice
6/29/2019
Mark M. VERIFIED CUSTOMER
Drop in service. Invited in, well organised, kept informed, well done. I’ll be back.
6/29/2019
Ryan S. VERIFIED CUSTOMER
Very knowledgeable and friendly staff.
6/29/2019
Susan H. VERIFIED CUSTOMER
Brenda kept me informed throughout the process.
6/29/2019
Tyler T. VERIFIED CUSTOMER
Brenda was very patient. The tech was also super helpful.
6/29/2019
John F. VERIFIED CUSTOMER
Very professional group
6/29/2019
James H. VERIFIED CUSTOMER
Great guy, kept me informed and appeared to enjoy what he was doing.
6/28/2019
Robert K. VERIFIED CUSTOMER
Even though the repair got delayed, Colin went above and beyond to take care of things.
6/28/2019
June M. VERIFIED CUSTOMER
The new Mazda service center is a lovely facility and the staff members are courteous and helpful.
6/28/2019
Joyce Z. VERIFIED CUSTOMER
Sarah went above my expectations. Just did a great job. Thank you Sarah
6/28/2019
Stephen H. VERIFIED CUSTOMER
Highest regard for Cole who took my car in on a walk in basis. I have never been treated better by a dealership. Truly outstanding. Your team diagnosed the problem with my AC and had me back on the road. The bill was reasonable and I was assured that if the coolant leaked out that I could come back without additional cost. I also had a chance to speak to Rebecca on your quality assurance team. Very nice lady. Excellent experience all around.
6/28/2019
Donald M. VERIFIED CUSTOMER
Cole was awesome and actually did me a solid favor but brought some things to light that I now have serious concern about.
6/28/2019
Teri M. VERIFIED CUSTOMER
Colin Arper is an amazing representative for West Hills Ford. He kept me informed with everything that was going with my car. Outstanding young man!
6/28/2019
Eldridge R. VERIFIED CUSTOMER
Great Job! Thank You!
6/28/2019
R B. VERIFIED CUSTOMER
I have Already expressed my disatisfaction
6/27/2019
Rich D. VERIFIED CUSTOMER
I was greeted right away. The agent was friendly and courteous.
6/27/2019
Sara M. VERIFIED CUSTOMER
Brenda did a great job explaining everything and addressing our concerns. The vehicle was done in the time promised which while waiting with a 3 year old is important. Thanks again to Brenda and West Hills Ford. Sara, Glenn and Tyler.