Fantastic customer service! I will bring my car back for regular services! Thank you!
6/22/2019
Ann D. VERIFIED CUSTOMER
Always pleasure to work with Chris!
6/22/2019
Robert C. VERIFIED CUSTOMER
Max is great!
6/21/2019
Roberta B. VERIFIED CUSTOMER
Excellent service!
6/21/2019
Kara H. VERIFIED CUSTOMER
Max you’re the best!!
6/21/2019
James M. VERIFIED CUSTOMER
When I initially called to schedule my oil change the computers were down and Max apologized and asked me to call back later, I let it slip my mind but he called me and very efficiently scheduled me for the next day and took care of me. He was very helpful and pleasant..
6/21/2019
James K. VERIFIED CUSTOMER
She was GREAT.
6/21/2019
Taylor N. VERIFIED CUSTOMER
Quick and great service
6/21/2019
Adam . VERIFIED CUSTOMER
Max is great was working by himself today and took care of everyone that came in while I was there with a smile and great service. He also went out of his way for me on getting a rim rash quote. Excellent employee
6/21/2019
Robert G. VERIFIED CUSTOMER
Coming to West Hills for maintenance on my truck has been the best experience I’ve ever had taking a vehicle to the shop. The customer service and professionalism of Mrs. Brenda is a vital part to the business you guys have there. Brenda always kept me informed on the maintenance and met me with a smile every time I came in. I will be recommending West Hills Ford to my friends and family. Thank you guys so much!!
6/21/2019
Steve R. VERIFIED CUSTOMER
Kelsi is AWESOME! She needs to teach customer service to others.
6/21/2019
Michael C. VERIFIED CUSTOMER
Thanks for a very professional experience in auto maintenance. He welcomed me in, even though I was early, and had my truck serviced and ready, earlier than my scheduled maintenance time. Very happy.
6/21/2019
Ronaldo P. VERIFIED CUSTOMER
I brought my vehicle for a tune up appointment at 0930 and it is now 1740 and I’m still waiting for it. I was given a time frame of 1400 to 1500 but when I went back to check on my vehicle at 1650 I was told it’ll be for another 20 minutes. It’s currently 1745 and I am still sitting in the customer lounge waiting.
It’s either the crew or the staff has a poor concept of time frames or they just don’t care. I don’t know why I keen on coming back here to use your service but I think this will the last time I am coming here.
6/21/2019
Gary D. VERIFIED CUSTOMER
I will be glad to comment on the service I received. I have two Mazda's (CX-5 & MX-5) and I love Mazda service, but Chris was the best I've seen so far. He was "Johnny-on-the-spot" and got us in and out in record time.
6/20/2019
Ian G. VERIFIED CUSTOMER
Brenda was very helpful
6/20/2019
Michael E. VERIFIED CUSTOMER
Cole did a great job helping me get my F150 truck sprayed. Thanks for all the Mochas.
The Linex company that did the job was excellent, looks great!
I spoke with a lady, Cheryl when I made the appointment; she gave an address that was Oyster bay road an not the correct address for the Linex dealer so I ended up at Ford. I’m Linex expected me at their front door at 0800. It all worked out!
6/20/2019
Dale W. VERIFIED CUSTOMER
Very professionsl
6/20/2019
Stephanie H. VERIFIED CUSTOMER
Thank you for the service on my 2015 Mazda CX-5
I’ve bought my car here and you all have done as the
Work on my car.
6/20/2019
Bradly Z. VERIFIED CUSTOMER
Colin Arper is a very knowledgeable service advisor. I was updated with all the issues my truck had. His communication was excellent.
6/20/2019
Robert D. VERIFIED CUSTOMER
Very professional, and was kept informed throughout the day.