Thanks Austin. He was able to find the source of a strange sound underneath the vehicle. And then the service team took care of it.
9/22/2018
Joan B. VERIFIED CUSTOMER
Nina, as always, greets me with a ready smile remembering my name!! It had been months since I had worked with her. Today I had an appointment but not with her in particular. She is professional, warm and friendly even when giving "bad" news about needed care for my car that I didn't expect to get done today.
9/22/2018
Patrick M. VERIFIED CUSTOMER
Very friendly and knowledgeable
9/22/2018
Bernard S. VERIFIED CUSTOMER
Accomplished everything I asked to be done.
9/22/2018
Neal F. VERIFIED CUSTOMER
Great people, they go out of their way to help. Treat them well.
9/21/2018
Mary Ann. VERIFIED CUSTOMER
Our appointment went like clockwork. Thank you for taking care of our vehicle.
9/21/2018
Cindy H. VERIFIED CUSTOMER
Thank you so much ms shaw great customer service i always feel like part of the family when i got to heartland toyota
9/21/2018
Alan H. VERIFIED CUSTOMER
The service department was on there game. I looked into the buy back program and felt like they weren’t really prepared seeing how I had bought the Rav 4 about a year ago.
9/21/2018
Virigina P. VERIFIED CUSTOMER
I so appreciated the immediate attention & kindness from everyone who helped me! Especially Steve & also Brian at the car rental dept. so thankful a rental car was available since I had to have my car towed in.
9/21/2018
Steven L. VERIFIED CUSTOMER
Job well done, keep up the good work.
9/21/2018
Robert R. VERIFIED CUSTOMER
Jennifer was courteous and timely. She was excellent.
9/21/2018
Dennis S. VERIFIED CUSTOMER
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9/21/2018
Melissa G. VERIFIED CUSTOMER
Thank you! Your team is always impressive and I appreciate all you have done to keep me updated on status of my vehicles. Nice work!
9/21/2018
James T. VERIFIED CUSTOMER
Very professional and organized!
9/21/2018
Tad K. VERIFIED CUSTOMER
Treated very well
9/21/2018
Keith S. VERIFIED CUSTOMER
Great service rep
9/21/2018
Morris L. VERIFIED CUSTOMER
Nina was an excellent representative for heartland Toyota I enjoyed meeting her and appreciate her concern that things were done properly! Well done **********
9/20/2018
Joyce C. VERIFIED CUSTOMER
Aaron always knows us when we arrive which really makes you feel special. He was friendly, efficient, and took excellent care of us. Thank you!
Joyce & Walt Connolly
9/20/2018
Mike M. VERIFIED CUSTOMER
She was very positive and helpful
9/20/2018
Corwyn H. VERIFIED CUSTOMER
Nina Shaw was most professional from the greeting through every step of the service process. She treated me with utmost respect and dignity as a valuable customer. She was thorough and clear with my choices, found discounts for me and had my convenience in mind. Thank you for serving me with such a fine employee as Nina!