Nina was very knowledgeable and extremely helpful.
10/20/2018
John S. VERIFIED CUSTOMER
Vehicle ready when told would be ready. No Suprised. Great service, thank you.
10/20/2018
Timothy K. VERIFIED CUSTOMER
Great job
10/20/2018
Katherine D. VERIFIED CUSTOMER
very friendly
good clear information
didn't laugh at me or be judgemental for me being the cause of the problem
10/20/2018
Jill A. VERIFIED CUSTOMER
Very helpful and listened to our concerns.
Thank you!
10/20/2018
Amanda M. VERIFIED CUSTOMER
I literally got off the plane from a 6 month deployment to a car that wouldn’t start. I got it to Toyota and all I wanted to do was go to bed. I was tired, jet lagged and hungry. Rick took awesome care of me and got me all set up so I could get out of there and go to sleep. He then kept me updated on everything the next day. I really appreciate him a lot
10/20/2018
Iris W. VERIFIED CUSTOMER
Nina was very thorough and professional
10/20/2018
Jim R. VERIFIED CUSTOMER
Nina is the best as always. Always advises me the right way. The entire has a great feel to it
10/20/2018
James R. VERIFIED CUSTOMER
Nina has always been great to work with when coming in for service. She is always friendly and professional and is an excellent member of the Toyota of Bremerton team.
10/20/2018
Richard J. VERIFIED CUSTOMER
You are **** fraudulent! You lied about my truck needing new calipers (they're fine I looked myself at another mechanic and the pads are not unevenly worn either), then tried to charge me $880 for a one axle rear brake job (roughly double actual cost), and you most definitely did not turn my rear rotors in July like you charged me. Dont bother contacting me, I will block all your calls and emails forever. I will never use your technicians again nor will I ever buy a Toyota from you.
10/20/2018
Kathleen B. VERIFIED CUSTOMER
Outstanding service. Thank you.
10/20/2018
Carolyn G. VERIFIED CUSTOMER
Richard was able to help check out the problem I was having with the car, and get me back on my way home!
Thank you! Carolyn
10/19/2018
Robert R. VERIFIED CUSTOMER
Issue was about ordering the wrong part
10/19/2018
Richard B. VERIFIED CUSTOMER
Very kind
10/19/2018
Darlene H. VERIFIED CUSTOMER
As usual,my experience at Toyota was 100% positive. I called service at 2:30 p.m.,received an immediate appointment for a headlight replacement, was greeted at my car as soon as I pulled in to the service lane and was escorted into the building where I was again greeted with smiles and "We'll be right with you". All of the customer service folks are wonderful, but Dustin Beeson is my favorite. I have been his customer on a few appointments. He always explains what is happening with my car in a way that I can understand and is patient, personable and skilled. Great job!!
10/19/2018
Thomas C. VERIFIED CUSTOMER
Dustin very obviously knows his job; I will hope to use his service in the future.
10/19/2018
Cherie P. VERIFIED CUSTOMER
There are water spots under my permaplate windshield that was installed today. So I get to come back tomorrow and make sure it's done right and waste another several hours of my day
10/19/2018
Sueann R. VERIFIED CUSTOMER
Very polite and helpful. Explained everything to my satisfaction.
10/19/2018
Jessica D. VERIFIED CUSTOMER
Richard was so nice and it was great appreciated
10/19/2018
Arleen S. VERIFIED CUSTOMER
Thank you for the opportunity to talk about my recent visit. Aaron Smith was efficient, professional and customer friendly. To sum up my impression of Aaron as an employee of Heartland Toyota, I feel Aaron Smith represents the guality of Heartland Toyota’s principles and philosophy. He’s exemplifies the ???? of Heartland.
Sincerely,
Arleen S