Dustin is the person who won my service back after a terrible experience. Always the professional and always willing to go the extra step for the customer!!
2/21/2019
Russell B. VERIFIED CUSTOMER
Jacob is personable, easy to work with, thorough, funny and a great asset your company. I appreciate his effort to make my time at the service dept quick and painless. Thank you, Jacob!
2/21/2019
Rodolfo N. VERIFIED CUSTOMER
Nina was very nice & helpful.
2/21/2019
Susan M. VERIFIED CUSTOMER
Was great seevice!!!
2/21/2019
Allen H. VERIFIED CUSTOMER
The service experience was handled very well and professionally
By the Service attendant for me. I was kept informed about
the progress and estimates for completion. It has been
handled much better than other dealers in my experience.
Nina Shaw did a good job for my service on my Rav.
2/21/2019
Justin M. VERIFIED CUSTOMER
Nina was awesome, we had gotten a screw in our tire the day before a road trip and she squeezed us in before close! Got us all squared away!!
2/21/2019
Daryll T. VERIFIED CUSTOMER
Vacuum out the inside of the car when your done
2/21/2019
Cathy A. VERIFIED CUSTOMER
I was amazed at how great the customer service was
Amanda was extremely helpful and made sure
I had timely transportation to pick up my car in time for my work schedule
2/21/2019
Samuel M. VERIFIED CUSTOMER
Exceptional short notice work
2/21/2019
Lisa D. VERIFIED CUSTOMER
That was the worst service experience I’ve had
Very frustrated with Heartland
2/20/2019
Rodney J. VERIFIED CUSTOMER
All good. Thank you.
2/20/2019
Herbert C. VERIFIED CUSTOMER
Terry did a great job in getting me in for service on very short notice. I want to particularly commend the technician who Terry assigned to my velicle, Caleb. He quickly diagnosed a very complicated set of symptoms and proposed a very cost effective plan of corrrective actions that successfully fixed the problems.
2/20/2019
Chris T. VERIFIED CUSTOMER
Aaron is wonderful to work with - knowledgeable and very helpful!
2/20/2019
George F. VERIFIED CUSTOMER
Thanks Aaron for your help and keeping me aware of the progress being made on our vehicle.
2/20/2019
Richard D. VERIFIED CUSTOMER
We are highly satisfied with our Heartland Toyota service and also with our preferred service rep Dustin. Sunday is our favorite day as it is proven to be less hectic in every respect, always seems to be less waiting time too. I like the way Dustin handles the situation, explaining everything from start to finish. Our thanks to Heartland and Dustin.
2/20/2019
Cynthia S. VERIFIED CUSTOMER
Except for the fact that I had to walk over snow banks and across the street to the car rental place to get a rental it was a very good experience.
2/20/2019
Robert D. VERIFIED CUSTOMER
He handled everything for me and made it smooth.
2/20/2019
Edwin W. VERIFIED CUSTOMER
I feel you went above and beyond to make my purchase and service possible. Thank you
2/20/2019
Juan . VERIFIED CUSTOMER
Good
2/20/2019
Randall H. VERIFIED CUSTOMER
Chris was the first person I encountered outside as I drove up he was very personable and helpful. Thank you for hiring people like Chris. The whole experience was hurry seamless and professional. The service of my vehicle was completed well before the time I had expected. Your service exceeded my expectations! Please tell your employees that keep up the great teamwork it's a winner.