Excellent job with timely completion of the service.
2/21/2020
Kim J. VERIFIED CUSTOMER
Dave was awesome. Work provided was good as always.
2/21/2020
Edwin P. VERIFIED CUSTOMER
Amazing service, I was very satisfied with the service.
2/21/2020
Russell A. VERIFIED CUSTOMER
Excellent customer service. Very friendly and helpful. Great job, David! Thanks.
2/21/2020
Ira H. VERIFIED CUSTOMER
Aaron went above and beyond to help fix my car's key FOB problem. Can't say thanks enough.
2/21/2020
Monyee K. VERIFIED CUSTOMER
Daniel was great to work with; professional and detailed in his explanation of the service my car received and would need in the near future. Thanks!
2/21/2020
Richard T. VERIFIED CUSTOMER
OUTSTANDING SERVICE FROM DUSTIN LAST TWO TIMES I HAVE BROUGHT MY VEHICLE IN. COULD NOT BE HAPPIER.
**** TEEFY
2/20/2020
Richard V. VERIFIED CUSTOMER
Fast service and very polite and knowledgeable staff. Please bring back the Free Car Wash!
2/20/2020
Anita G. VERIFIED CUSTOMER
Great service and very happy with our care by Donald!
2/20/2020
Terry R. VERIFIED CUSTOMER
Dustin did a great job keeping me informed during the maintenance process. There were mo surprises and the maintenance was performed professionally with attention given to the total car. Kudos to Dustin and the entireToyota team.
2/20/2020
Susan H. VERIFIED CUSTOMER
Been coming to you for a long time and have never had a bad experience. Everyone was great today
2/20/2020
James K. VERIFIED CUSTOMER
So after I got home from picking up my vehicle I looked around my car to see if anything else had been missed since I last looked over it at the dealership. I found there still was gunk on the steering wheel and when they wiped down my dash board dirt was pushed in a crack between my dash and the leather topper along with cleaning residue was left on one of my knobs to my stereo. There was still a dirt on one of the seams of my seats. Then it looks like the plastic in the car was cleaned last because what ever type of spat was used was not wiped off the carpet so it left a white residue is several areas. So at a first chance it looks cleaner but I figured that an auto detail that I paid for would have been done with more detail and not just a wipe down. I could have done that at a local car wash.
2/20/2020
Tami H. VERIFIED CUSTOMER
Aaron was knowledgeable & helpful.
Thanks Aaron!
2/20/2020
William B. VERIFIED CUSTOMER
Very informative and concise on the repairs and executed with precision
2/20/2020
Gary Q. VERIFIED CUSTOMER
David was great, he recommended a lunch spot and had a shuttle driver take me there, and as I was being returned by another driver, he notified me that my car was ready.
Very pleased!
2/20/2020
Jenell D. VERIFIED CUSTOMER
David was great!
2/20/2020
George S. VERIFIED CUSTOMER
Dustin’s service was fine but I came in last week to repair my Tacoma tailgate and because you did not have the part, I had to pay the labor fee twice when it should have been fixed the first visit. I had to make two visits and pay the $130 labor charge twice.
2/19/2020
Tom L. VERIFIED CUSTOMER
Quick and efficient service. Friendly staff.
2/19/2020
Arne B. VERIFIED CUSTOMER
Jake was great - as well as the service team. I was gone within the hour. They did forget to reset my maintenance reminder but I’m sure I can get that resolved quickly there. Service at heartland is always good and reliable.
2/19/2020
Kevin T. VERIFIED CUSTOMER
David did a great job according to what my wife said with what he has to work with. It would be great if customer service of old would come back. The simple things like saying hi to everyone you see or how can I help you and following through would be a great start for many on your team. Just my two cents what do I know.