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Real Reviews from VERIFIED CUSTOMERS
Helen S. VERIFIED CUSTOMER
Fantastic first visit!
5/24/2020
Joseph M. VERIFIED CUSTOMER
Awesome service
5/24/2020
Cathy F. VERIFIED CUSTOMER
.. A+service thanks will be back soon for some work I need to have done
5/24/2020
Cathy F. VERIFIED CUSTOMER
.. A+service thanks will be back soon for some work I need to have done
5/24/2020
Brenda S. VERIFIED CUSTOMER
Always great service. Friendly & very helpful!!
5/24/2020
Kyle O. VERIFIED CUSTOMER
Austin was great
5/24/2020
Myrtle P. VERIFIED CUSTOMER
My bluetooth is not connecting. Everything else was great.
5/24/2020
Robin H. VERIFIED CUSTOMER
Aaron is AWESOME always takes care of me! Love my FJ 350000 miles runs like a power house thanks to Heartland Toyota
5/23/2020
Ed S. VERIFIED CUSTOMER
Austin was attentive, friendly, interested in doing the right work on my vehicle. He also worked hard to try to meet price matching from estimates I was given for the work (120K recommended) in late November, even though two of the services had increased costs over that time. He also called me after I had picked up my vehicle to tell me that he thought I had left my ball cap at his desk (I had), and agreed to hold it for me. Overall, I would consider Austin a great Toyota Service team representative! Great job!
5/23/2020
William S. VERIFIED CUSTOMER
Always great service!
5/23/2020
Luis L. VERIFIED CUSTOMER
Dustin Beeson was excellent! Despite his busy schedule, he accurately identified my need for a recall, efficiently checked me in, and promptly advised when my vehicle was ready for pick-up. Outstanding customer service.
5/23/2020
Lori O. VERIFIED CUSTOMER
David was very helpful, curious, and he answered all of my questions.
5/23/2020
James J. VERIFIED CUSTOMER
I checked in with a different gentleman, and presented a $20 discount coupon off of any service. But on my bill I do not see any place where a $20 discount was applied.
5/23/2020
Shawn B. VERIFIED CUSTOMER
I noticed my check engine light on my Corolla and called Heartland to set an appointment. To My surprise they had an opening within an hour of my call so I accepted and arrived at the time slotted for the service. Chester was the service rep for me and was very helpful and courteous. I was in and out of there and able To enjoy the rest of my day. Thank you Chester and Heartland Toyota.
5/23/2020
Leanne K. VERIFIED CUSTOMER
Mike really is the best and took great care of me this visit too. He's my go-to person at your dealership and always provides exceptional service and with a smile. Thank you for employing him. My experience there is always a great one!
5/23/2020
Reshondra M. VERIFIED CUSTOMER
Chester was very responsive to all of the issues with my car. I went in for an oil change and a few other issues with my car that is less than a year old. All issues were taken care of for free. A couple of the things Chester tried to see if he could fix to shorten my estimated time of 4 hours. Thank you Chester! You customer service is outstanding!!!
5/23/2020
Mitch B. VERIFIED CUSTOMER
He was polite and professional
5/23/2020
Amy S. VERIFIED CUSTOMER
He did a great job explaining everything to me! Thanks!
5/23/2020
Charles E. VERIFIED CUSTOMER
Daniel and Scott were very helpful and courteous
5/22/2020
Tomas L. VERIFIED CUSTOMER
I am glad that my service to our car was done with great care. I didn't like was to go out to leave after our service to find the car was left running. It is a hybrid and keyless button start and stop. I am just glad that I didn't take that long to sign out and leave.
5/22/2020