It was great ???????? was told when my explorer would be worked on and was fixed on time!! Customer service is Awesome ????
10/17/2019
Melanie G. VERIFIED CUSTOMER
Nice guy, great service!
On a different note, there is a vacant Ford dealership in Mojave, CA. When Kieffe & Sons closed, a lot of their customers now go to AV Ford in Lancaster CA. Just an idea. ????
10/16/2019
David H. VERIFIED CUSTOMER
The service department continues to disappoint. I didn’t want to bring my car to AV Ford’s service department for a safety recall but Kieefe and Sons has closed. During my “free” multi-point inspection they ran the windshield washer, and left my windshield streaked and dirty. Not only was it left that way, I was told my wipers needed replacing and could be done by the service department for $35. (No thanks). Dealerships used to wash your car when they did a service (Carmax still does). Over the last 12 years I have purchased four Ford vehicles and none of them from AV Ford (because of service like this in the past). The service department can’t clean the windshield after a factory recall? Seriously? Just sad.
10/13/2019
Stephanie F. VERIFIED CUSTOMER
The main reason i come to this location is because if Bill hes the only one i let help me with my mustang and hes a great advisor!!! Been going to him for 6 yrs!
10/11/2019
Amanda B. VERIFIED CUSTOMER
Very efficient. Kept me informed of what was going on and when the part came in.
10/11/2019
Willard B. VERIFIED CUSTOMER
On time promt service
Thank you
10/10/2019
Matthew M. VERIFIED CUSTOMER
A+ to steve madaule for fast , professional, and quality service!
10/10/2019
Julio C. VERIFIED CUSTOMER
Didn't do nothing right didn't find what was the problem to my car and just a waste of money
10/10/2019
Patrick M. VERIFIED CUSTOMER
We have been dealing with bill for all our needs when it comes to service on our Mustang ! He is awesome and personable !!!
10/10/2019
David B. VERIFIED CUSTOMER
As aways, Dan did a completely professional job.
10/10/2019
Ricardo L. VERIFIED CUSTOMER
I have been satisfied every time.
10/9/2019
Christy W. VERIFIED CUSTOMER
Satisfied.....as long as I can get it to pass the smog test. The sole reason I brought my truck in
10/9/2019
John J. VERIFIED CUSTOMER
Did exactly what he promised
10/8/2019
Glen S. VERIFIED CUSTOMER
$200.00, 6 hours of my time, fuel and maintenance to identify a Ford engineering/design problem ? You’ve got to be kidding ......... Mr Spencer
10/6/2019
Jack W. VERIFIED CUSTOMER
Fixed the oil leak really fast and didn’t charge an excessive amount of money. My service writer was outstanding.
10/5/2019
Raynard P. VERIFIED CUSTOMER
I used to go to Los Angeles for ford services and purchases. I didn’t trust local staffers. The local service department is trustworthy.
10/5/2019
Wayne G. VERIFIED CUSTOMER
Recall service for the Fusion shift cable bushing was taken care of in a quick and efficient manner. Thank you all.
10/5/2019
Paul W. VERIFIED CUSTOMER
Good job. Completed on time
10/5/2019
Leanne P. VERIFIED CUSTOMER
Dan is fabulous. He is outstanding
always makes you feel important
and that your happy with your service.
Anyone that I have spoken is great and
the girl behind the counter is also extremely
nice. the work done today was great
my husband and I were very happy
Thank you again
10/5/2019
Todd L. VERIFIED CUSTOMER
Great service, quick turnaround. You guys did an amazing job. Thank you so much for getting me back on the road. ????