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Real Reviews from VERIFIED CUSTOMERS
Monica J. VERIFIED CUSTOMER
The process took too long
8/23/2019
Carol S. VERIFIED CUSTOMER
He really cares! Thanks
8/22/2019
Cathy A. VERIFIED CUSTOMER
Everything was perfect.
8/22/2019
Carol M. VERIFIED CUSTOMER
Okay, will wait for survey
8/22/2019
Rick Q. VERIFIED CUSTOMER
None
8/22/2019
Dave &. VERIFIED CUSTOMER
The best service and thanks again for Adrian he is a my saviour.
8/21/2019
Michael D. VERIFIED CUSTOMER
Dan and others that I’ve interacted with at the AV Ford location have been amazing and very helpful. When it’s time for a 2nd vehicle, this is our first stop to find a good fit!
8/21/2019
Monica B. VERIFIED CUSTOMER
I appreciate the fact that I brought my vehicle to you guys on time and my vehicle was ready in a timely matter thank you
8/21/2019
Magda G. VERIFIED CUSTOMER
The service was great.
8/21/2019
Heike M. VERIFIED CUSTOMER
Gentlemen that checked me in was great. Wait time was excessive for such a simple thing. Also when I got into the vehicle, the computer was on and someone left it on metric...
8/21/2019
John M. VERIFIED CUSTOMER
Dan, thank you for all Your help it’s always a pleasure to come over to antelope Valley Ford, I’m glad I found a good service man.
8/20/2019
Joseph B. VERIFIED CUSTOMER
Always great service. That's what keeps me coming back.
8/17/2019
Glenn A. VERIFIED CUSTOMER
Dan always treats us so good.. He does outstanding job!!! And always tells us the Truth about our Ford Edge...,You don’t fine that to much anymore... Thank You!!! For The Outstanding Job!!!
8/17/2019
Abraham M. VERIFIED CUSTOMER
I am very happy with the service at Antelope valley Ford. Everyone was super helpful and kind. Left my truck in good working order. Thank you!
8/17/2019
Taryn W. VERIFIED CUSTOMER
You need more service advisors. No need for people to wait 30+ minutes to be checked in.
8/17/2019
Michael B. VERIFIED CUSTOMER
We ordered parts for our 2010 Fusion and they came in fast and Lancaster Ford installed all of our parts. The car looks beautiful and everyone was very friendly. Thank you for a wonderful job.
8/16/2019
Cathrine S. VERIFIED CUSTOMER
My service tech Bill is great as always. However my experience with your cashier girl Morgan was not as pleasant. She does not greet you. She stares at you until you give your name. Then when asked if something was completed she just keeps repeating “that is part of your package unless you stated otherwise”. Like a robot. That is not an answer. I wasn’t sure if the tire lock was the correct one if they would get rotated or not. She should have asked the service advisor if she wasn’t sure. Just like I ended asking Bill. People spend a lot of money on their vehicles we should at least have someone who is pleasant when we check out. I recommend she be moved to somewhere she doesn’t deal with your customers.
8/16/2019
Steven I. VERIFIED CUSTOMER
Fantastic!! As always Thank you
8/16/2019
Vinescia L. VERIFIED CUSTOMER
Dan is awesome. Very professional and his communication skills are top notch. In a world where nobody has social skills anymore, it is nice to encounter someone that knows what courtesy is. Dan’s the man!
8/16/2019
Victor H. VERIFIED CUSTOMER
Great customer service and he was so helpful, I was able to get my car looked at and fixed in the same day during my lunch time because of him. Thanks for wonderful service Mr. Sidener!
8/14/2019