Very good service. Will think about coming again. Thank you.
9/19/2019
Joseph L. VERIFIED CUSTOMER
Well it took you guys 3 times to figure out what the actual issue was. I understand the part was on a nation back order but to find out I waited a month and a half (after the third time at the dealership) just to find the part would of come in sooner if you submitted another order. Then I had to come back yet again for something that should have been looked at in the first place very displeased with the service and will be taking my business else where from now on
9/19/2019
Rebecca R. VERIFIED CUSTOMER
Poor communication throughout which required myself to call multiple times in order to get answers. Job appears to be completed well but customer service was lacking somewhat.
9/19/2019
Miguel R. VERIFIED CUSTOMER
Great job
9/19/2019
Marshall C. VERIFIED CUSTOMER
Bills the best
9/19/2019
Clark E. VERIFIED CUSTOMER
Complete professional and answered all my questions. I trust him.
9/19/2019
Erik S. VERIFIED CUSTOMER
I am very happy with the Excellent care and advice Dan provided me with. I have alot of appreciation for the service Ford provides.
9/18/2019
Jamal R. VERIFIED CUSTOMER
William is awesome...please give him a free Mustang 350 GT :)
9/18/2019
Mark K. VERIFIED CUSTOMER
This guy bill is the best of the best you guys lucky to have a worker like him.
9/18/2019
Linda B. VERIFIED CUSTOMER
I scheduled an appointment for a recall part. I was told my battery needed to be replaced as well. I said to replace the battery. They did replace the battery, however, upon picking up my car, it would not start. They said it was because my battery post needed to be cleaned and they didn’t do that. That would be extra. They didn’t mentioned that if they replaced the battery, my car might not work, that it would cost another $35.00, to be sure it would start. My husband had to fix my car so that we could drive it home. I know this is not the kind of service I expect. I very disappointed in the service department and my husband was shocked at Dan for his disregard for our vehicle. My husband stated, why take it to Ford, it’s obvious they don’t care if the car is safe or not, it’s just about the money.
9/17/2019
Nick M. VERIFIED CUSTOMER
Adrian was friendly and professional
9/17/2019
Torie R. VERIFIED CUSTOMER
Very satisfied. My car was brought in and fixed in the same day and a mistake that was made, was taken care of. Best service experience I’ve had, here.
9/15/2019
Saleto E. VERIFIED CUSTOMER
Mr. Williams was very attentive and helpful.
9/15/2019
Cora D. VERIFIED CUSTOMER
I always trust Adrian for his help and knowledge, I have been going to him for a long time, and I trust his workers.
9/14/2019
Lydia A. VERIFIED CUSTOMER
Thank you for your help
Service was fast and efficient
9/14/2019
David K. VERIFIED CUSTOMER
Outstanding service
9/13/2019
Mike C. VERIFIED CUSTOMER
Dan came through like a champ. I needed my car buy a
Certain date and the job was done on time.What a stress
Releaver.Keep up the good work. Thanks
9/13/2019
Jess B. VERIFIED CUSTOMER
I was texted when the unit was finished. Also called about the problems that occurred . I was completely satisfied on how I was able to have the radio reprogrammed to my phone in both cars by Allen. Dan & Bill both do an exlent job.