We were passing through on a road trip when our f150 had a coil go out. We got to the dealership about 330 and they were able to diagnose and replace the coil and spark plug in about 40 minutes, and they did this all in the parking lot so I didn’t even have to unhook my trailer!
10/5/2019
Joanne Pearl. VERIFIED CUSTOMER
I would’ve liked a car wash but other than that everything was fine
10/5/2019
Stephanie F. VERIFIED CUSTOMER
Bill is an excellent advisor!! Im very happy with the level of service i recieve
10/4/2019
Theresa Q. VERIFIED CUSTOMER
It was quick
10/4/2019
Ana B. VERIFIED CUSTOMER
One comment I bought a battery for the key for my car and I was expecting that he would change it but he said I have to do it myself I had bought batteries in Mazda and Nissan dealers and they had done for me because they have the key to open it.
10/4/2019
Gabriel O. VERIFIED CUSTOMER
Good job thanks
10/3/2019
Betina A. VERIFIED CUSTOMER
Dan is extremely knowledgeable regarding autos and troubleshooting the problem quickly and getting the vehicle returned to client ASAP.
Thanks so much Dan and/Lincoln/Mercury Staff! xoxo
10/3/2019
James H. VERIFIED CUSTOMER
Dan provided excellent service.
However, my sons were not do wellt treated. I would like to speak to someone about these disappointing events..,
10/2/2019
Lynda H. VERIFIED CUSTOMER
Very satisfied customer
10/2/2019
Tammy D. VERIFIED CUSTOMER
Bill is great and has always provided excellent customer service .
10/2/2019
Mark L. VERIFIED CUSTOMER
Good job and completed sooner than expected even though it seemed to be a busy day for the service department.
10/2/2019
Tammy J. VERIFIED CUSTOMER
I was happy with the service, however after I received my vehicle back- electronics needed reset- I noticed that it had never been updated. I was surprised that the technician didn’t check for that.
10/1/2019
Ken &. VERIFIED CUSTOMER
Very professional , friendly and quick service . Thank You !
10/1/2019
John S. VERIFIED CUSTOMER
Why was I not able to pick up my car today at 12 noon, Saturday, September 28th? Nothing was said by the Service Center on Friday about me not being able to pick it up on a Saturday. Very disappointing that I have to wait until Monday now.
9/29/2019
Steven H. VERIFIED CUSTOMER
Great job. Adrian is awesome and Ryan really knows what he is doing. Thanks
9/28/2019
Allan L. VERIFIED CUSTOMER
Disappointed with Carwash; Windows weren’t wiped down inside, Carpets weren’t vaccumed on the 2nd row seat and the 3rd row seat, dashboard was not wiped down , took way longer than “express wash” about 30 plus minutes.
9/28/2019
Pat C. VERIFIED CUSTOMER
Dan was very professional and upfront with the issues with my fusion even to the point of recommending another Ford dealer that might be able to repair my car before AV Ford could.
9/27/2019
Patrice S. VERIFIED CUSTOMER
Overall yes however my paneling is scratched and I have to return for the trunk to be vacuumed and shampooed. I do not live close.