Melissa always seems to go above and beyond in her level of service. She is always polite and has positive energy. I LOVE working with her! She always does the 'and then some' to improve the overall service experience!
11/21/2017
Kimberly J. VERIFIED CUSTOMER
Great Staff, I always feel that they care and always get the job done
11/21/2017
Larry B. VERIFIED CUSTOMER
The people was very nice
11/21/2017
Michael G. VERIFIED CUSTOMER
Very helpful.
11/21/2017
Deborah D. VERIFIED CUSTOMER
Jillian is just awesome! She is one of the sweetest people at Sutton. If you need to model customer service training after someone the Jillian is your person!
Always friendly and smiling!
You have a gem in Jillian!!! Don’t ever lose her!
11/21/2017
Robert H. VERIFIED CUSTOMER
The details are very noticeable and then service was fast thank you very much
11/20/2017
Phillip P. VERIFIED CUSTOMER
This is to let you know you have a great manager! He went beyond the call of duty. I had inadvertently left my cell phone at home. Since the work would take longer than I expected he let me call my wife to let her know what time I would be home. When it was completed early he called my wife to let her know I was on my way home. At the time it was poring down rain and he said he would let her know and just head out. BTW the car was parked next to the door so I didn't have worry about getting soaked. I wish I could have gotten his name to thank him personally, but all I have to say he is an asset to your organization. Also kudos to all at Suttons...
Phil Pursley
11/19/2017
Martin G. VERIFIED CUSTOMER
Very helpful and courteous. Kept searching until he resolved the problem.
11/19/2017
Denise L. VERIFIED CUSTOMER
Que paso Bryan? Keep the kindness and honesty!
11/19/2017
Lisa M. VERIFIED CUSTOMER
Peter made the cold rainy morning quite nice. Thanks Peter.
11/19/2017
Claudia C. VERIFIED CUSTOMER
Very satisfied with service received.
11/18/2017
B T. VERIFIED CUSTOMER
Excellent service
11/18/2017
Ronnie B. VERIFIED CUSTOMER
The job was done but I was disappointed that the techs could see me tire pressure low warning and did nothing to retire it Like check the pressure or see if something was wrong
11/18/2017
Steven D. VERIFIED CUSTOMER
Excellent service
11/18/2017
Michael B. VERIFIED CUSTOMER
I'm fed up keep bring my car ova an ova same thing recall
11/18/2017
Beverly A. VERIFIED CUSTOMER
I'm always happy with the service plus tiday who ever cleaned my car fought my pearls that have been lost for about 3 weeks and I thank him. I Love Sutton Ford. Happy Thanksgiving to everybody.
11/18/2017
William C. VERIFIED CUSTOMER
Staff was very friendly
11/17/2017
Ralph W. VERIFIED CUSTOMER
Great Service Department. Fair and friendly. Explained my problem to me so that I knew what was going on and the charges that were incurred.
11/17/2017
Kevin K. VERIFIED CUSTOMER
That was perhaps the easiest and shortest time that I have spent at an auto dealership for routine maintenance. The service agent, Peter , was through and efficient , getting me on my merry way in little time . Thanx,Pete